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Rebooting your IP Phone
Due to upgrades, or work on your phone you may be asked to reboot your phone. If you are asked by a technician to reboot you phone do the
following.
Step
Action
1
Press the Menu Key
2
Using arrow key scroll down to Device Administration
3
Scroll down to option 4, Restart and press the select soft key.
Codes
Your Emerge service includes a variety of star feature codes which use a 2 digit number prefixed with a * (star). Each feature code maps
directly to an action on the phone system.
Below is a quick reference to our most commonly used feature codes.
Direct Voicemail Transfer
This feature allows you to send a caller directly to a user's voicemail box bypassing the user's ring cycle and instantly plays their recorded
greeting.
Press the Transfer soft key
Enter *55, followed by the voicemail extension and the # key.
Call Pick-up from a Different Extension
Directed Call Pick-up
This is a premium feature and allows you to pick up a call from any ringing phone from your own phone using the feature code *97.
Enter *97, press the "dial" soft key.
Enter the extension of the ringing phone, followed by the # key.
Group Call Pick- up
The feature allows you to pick up any ring phone in your group and can be programmed for basic, standard, and premium users. Service must be
programmed for use.
Enter *98, press the dial soft key.
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