Cisco TelePresence MX300 Посібник з усунення несправностей - Сторінка 3

Переглянути онлайн або завантажити pdf Посібник з усунення несправностей для Конференц-система Cisco TelePresence MX300. Cisco TelePresence MX300 37 сторінок. Telepresence c series telepresence mx series telepresence sx series telepresence ex series
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Certificates ....................................................................................................................... 22

CUCM CApF ..................................................................................................................... 22

How to factory reset your device .......................................................................................22

Suggested methods ............................................................................................................. 22

Factory reset using the Touch interface ............................................................................... 23

Factory reset using the web interface .................................................................................. 23

Factory reset using SSH, Telnet and serial connection ........................................................ 24

Factory reset the Touch panel .............................................................................................. 26

running temperature of systems ......................................................................................... 26

Release and option keys .................................................................................................... 27

release keys......................................................................................................................... 27

Option keys ........................................................................................................................... 27

Adding option keys ........................................................................................................... 27

How to create a support ticket ..........................................................................................28

Getting required log files from the system ........................................................................28

Basic log capturing ............................................................................................................... 28

Sip and H.323 call flow logging ............................................................................................ 29

Capturing Sip and H.323 signaling messages ................................................................. 29

packet capture .................................................................................................................. 29

Wireshark call analysis usage ........................................................................................... 30

Appendix A - Other sources of information ....................................................................... 31

Access latest software ..........................................................................................................31

FAQ ........................................................................................................................................31

Customer Telepresence forum ..............................................................................................31

Documentation ......................................................................................................................31

Search known bugs ............................................................................................................. 32

TC Console ........................................................................................................................... 32

System integrator ................................................................................................................ 32

Video conferencing room Setup Guide ............................................................................... 32

Clearpath Whitepaper .......................................................................................................... 32

Appendix B - Gaining root access to your system .............................................................33

Appendix C - Serial connections .......................................................................................33

D15029.01 Troubleshooting Guide TC6.0, April 2013.

Appendix D - Useful software ............................................................................................34

Windows ............................................................................................................................... 34

OS X (Mac) ........................................................................................................................... 34

linux ..................................................................................................................................... 34

packet capturing via Cisco Switch ....................................................................................... 34

Appendix E - Web diagnostics and on screen error messages and warnings ...................35

Troubleshooting Guide TC6.0