Cisco Cisco MeetingPlace Express Посібник з усунення несправностей - Сторінка 2

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About Your Passwords

•

Step 2

Burn a CD-ROM with the recovery CD image file. The file must be burned as a CD image and not as a

regular file, or else it will not work.

Go to the Cisco MCS server where your Cisco MeetingPlace Express application is loaded.

Step 3

Insert the CD-ROM that you just burned into the Cisco MCS server CD-ROM drive.

Step 4

Step 5

Reboot the server.

Step 6

At the prompt, enter linux single. This tells the server to boot up in single user mode.

Step 7

At the prompt, enter /root/.security/unimmunize.sh.

At the prompt, enter passwd root. This tells the server to set a new password for the user called root.

Step 8

At the New password: prompt, enter a new password. For security purposes, the password is displayed

Step 9

as asterisks.

Note

At the Retype new password: prompt, re-enter the same password again.

Step 10

At the prompt, enter /root/.security/immunize.sh.

Step 11

At the prompt, enter eject.

Step 12

This ejects the CD-ROM from the CD-ROM drive.

At the prompt, enter reboot. This reboots the server.

Step 13

The Cisco MeetingPlace Express operating system login page is displayed.

At the username prompt, enter root.

Step 14

At the password prompt, enter the new password that you created in

Step 15

The system should display the Cisco MeetingPlace Express operating system desktop.

Recovering the mpxadmin Password

Note

Follow this same procedure to change the mpxadmin password, too.

If you forget the password that you created for the mpxadmin account, follow these steps to reset it:

Procedure

Step 1

Step 2

At the password prompt, enter the root password. (If you have forgotten the root password, first follow

the steps in the

The Cisco MeetingPlace Express operating system desktop appears.

Administrator's Installation, Upgrade, and Troubleshooting Guide for Cisco MeetingPlace Express Release 1.1

6-2

For Cisco MCS 7835-I1-RC1 and Cisco MCS 7835I-3.0-IPC1, the file is called

MCS7835IRecoveryBootImage.iso

For Cisco MCS 7835-H1-RC1 and Cisco MCS 7835H-3.0-IPC1, the file is called

MCS7835HRecoveryBootImage.iso

You may see a message that the password you entered is bad. Ignore this message.

"Recovering the root Password" section on page

Chapter 6

Troubleshooting Cisco MeetingPlace Express

Step

6-1.)

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