Toshiba 2000 Короткий довідник

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Introduction

This quick reference guide applies to Toshiba 3000- and 2000-

series digital telephones connected to a Strata CTX system.

See your Telephone System Administrator to find out which

features you have. Use the check boxes or blank lines to enter

the variable selections for your telephone.

What's My Line?

Throughout this guide, the word "line" is mentioned. Check mark

which Line type you have. For example, you will be instructed to

"select a line." "Line" can be:

❐

Line button

❐

Pooled Line Group

❐

Group Line button

❐

Line out requiring an access code – where you enter an

outside line or line group access code (for example, dial

(

to get an outside line).

Which Outgoing/Incoming Call Features Do I Have?

Check mark here which outgoing/incoming feature you have on

your system. Then go through the rest of this guide and check

mark that feature where it's noted.

❐

Automatic Line Selection (ALS): For outgoing calls: You

have ALS if you hear dial tone and the Line LED lights

steady green when you lift the handset or press

❐

Ringing Line Preference: You answer an incoming Line

ringing your station by lifting the handset or pressing

❐

Tone Signaling: Internal incoming call: you hear

successive ring tones, then lift the handset or press

❐

Voice First Signaling: Internal incoming call: your phone

does not ring; instead you hear a long tone, then the

caller's voice. Talk in the direction of your phone, or answer

the call as you normally would by lifting the handset or

pressing

Note You can change between Tone and Voice Signaling

on a call-by-call basis by pressing

after dialing an

internal telephone number.

❐

Hot Dialing: If your telephone is programmed for "hot

dialing," you do not have to press

or lift the handset

before dialing internal or external speakerphone calls.

When you dial a number, the speakerphone automatically

turns on and the Spkr and Mic LEDs light up.

Which Codes Do I Use?

Default feature codes are listed in this guide. Check with your

System Administrator to see if these codes have been changed.

If so, write the new codes in the blank lines and cross out the

default codes. For example:

8sUÃ

ÃÆ#%Ã

Making a Call

Hot Dialing

1. To make a call using Hot Dialing, dial the number.

2. When connected, you can continue speakerphone

operation or lift the handset and continue the

conversation.

Spkr Button

1. To make a call, press

2. Dial the number.

3. When connected, you can continue to use the

speakerphone or lift the handset and continue the

conversation.

Handset

1. To make a call, lift the handset, then dial the number.

2. When connected, you can continue to use the handset

or switch to speakerphone by holding down

and

replacing the handset.

Answering a Call

Lift the handset or press

❐

If you don't have Ringing Line Preference: press the

flashing line or extension button and lift the handset.

Handsfree Answerback

➤

To receive a handsfree internal call over the

speakerphone

1. You hear a single long tone, then the caller's voice. Do

not lift the handset; speak toward the telephone in a

normal voice.

2. Press

or take the handset off-hook if you wish to

transfer the call or place it on hold.

➤

To switch between Handset and Speakerphone

Press

and place the handset on-hook to switch

from Handset to Speakerphone mode.

Account Code Calls

➤

To dial with a Forced Account Code (FAC)

1. Place a call in the normal method.

2. After the tone burst, enter the Account Code.

If the code is invalid, you hear re-order tone and the call

is rejected.

➤

To use an Emergency Override of an FAC

You can bypass Forced Account Code requirements with

three emergency numbers, including

. See your

Ã(

System Administrator for these numbers: ____________

➤

To dial with Voluntary Account Codes

1. After accessing a CO line, press

6ppÃ8qr

...or

8sUÃ

Æ#%Ãffffffff

You can enter it at any time during a call.

2. Enter the Account Code.

You should hear confirmation tone if the code is valid or

two short tones if it is invalid.

3. Dial a telephone number if you entered the code after

accessing an outside line or resume talking or hang up

if you entered the code after the call.

Call Transfer

1. While on a call, press

8sU

2. Dial the extension and announce the call or "blind

transfer" (hang up).

During call transfer, you can reconnect to the original

caller by pressing your flashing extension button.

3. Camp on to a busy station: If the station is busy, hang

up. The called station receives a tone. Once the busy line

is free, the transferred line is called back.

Conference Calls

1. While on a call, press

8sU

2. Call another station or outside line.

3. When the called party answers, press

. If it's

8sU

busy or there's no answer, press

8sU

again to return

to the original connection. All parties are conferenced.

4. Repeat the above steps to add more lines. You can

conference up to eight parties.

Note When the person who initiates the conference

(master) hangs up, control transfers to the first

internal station added to the conference. If no internal

stations are in the conference, the call disconnects.

➤

To transfer conference control

1. Do steps 1 and 2 above to add the line to which you

wish to transfer conference control.

2. Announce the call and hang up to transfer the call. This

station is now the conference "master" with the ability to

add or delete parties.

➤

To hold a conference call

If you are the "master" conference controller, press

once (or twice for Executive Hold) to place the

Cyq

conference call on hold.

The conference continues and you can join at any time

without giving up "master" abilities. Music-on-hold is

suppressed in this mode.

➤

To delete the last member added to a conference

While a call is in progress, press the

button.

8hpry

➤

To conference two outside Lines

1. While talking on an outside call, press

8sU

2. Access an outside line.

3. After the party answers, press

8sU

4. If you receive a busy tone or if the station does not

answer, press the flashing button to return to the

original call.

5. Press

8sU

and hang-up.

Note Most phone companies provide auto disconnect, but

if it is not provided, the lines must be supervised to

disconnect.

6. To supervise a tandem call, press the extension button.

If the parties have finished, hang up or if the parties are

still talking, press

8sU

and hang-up.

Hold

1. To place a call on Hold, press the

button.

CyqÃ

2. To return to the held call, press the held line's button.

If you do not return to the held call, it rings back to your

phone. If you are busy on another call, you hear two tone

bursts. If the held party hangs up, the call is released.

3. If you have additional lines at your station to hold, repeat

Step 1 above.

➤

To place a call on Exclusive Hold

While on a call, press

Cyq

twice. (No one can

accidently pick up your call.)

➤

To place a call on Automatic Hold

While on a call, press another extension button to

receive/originate a new call. You can switch between

calls without having to press

Cyq

Make sure this feature is programmed on your system;

if not, existing calls will drop.

➤

To place a call on Consultation Hold

If you have multiple extensions on your phone, you can

hold a different call on each extension.

Press

8sU

Call Forward - Any Calls (Internal & External)

There are two ways to perform each Call Forward:

Enter the button sequence below

All Calls:

Press Ext. +

+ Destination No.

Æ%

ÃffffffffÃ

Busy:

Press Ext. +

+ Dest. No.

Æ%!

ÃffffffffÃ

No Answer: Press Ext. +

+ Dest. No. +

Æ%"

ÃffffffffÃ

Timer (seconds, 2-digits) +

Busy No Answer:

Press Ext. +

+ Dest.

Æ%#

ÃffffffffÃ

(seconds, 2-digits)

No. + Timer

Cancel:

Press Ext. +

Æ%$

ÃffffffffÃ

...or program a flexible button to perform the sequence.

See

"Flexible Buttons"

for instructions.

Call Park Orbits

➤

To park a call

1. While on a call, press

QhxÃvÃPiv

...or

8sU

Æ""

ffffffffÃ

2. Specify the Park Orbit using one of the following:

Press

and the system automatically selects a

•

General Park Orbit between

& (

. The

chosen orbit appears on the LCD.

Enter a valid extension.

•

Press

and the system automatically selects your

•

extension as the orbit.

3. Hang up. If the parked call is not retrieved, the call rings

back to your phone.

➤

To retrieve a parked call

1. Press

QhxÃvÃPiv

...or your extension button +

Æ"!

ÃffffffffÃ

2. Enter the Orbit Number where the call is parked.

726+,%$

Toshiba America Information Systems, Inc.

Telecommunication Systems Division

9740 Irvine Blvd., Irvine, CA 92618-1697

CTX-QR-D3000-VB

Version B, April 2002

4010369