CRU Dataport DataPort 250 Посібник користувача - Сторінка 12

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Advance Replacement:

Advance Replacement requests require an Advance Replacement Authori-

zation, pre-approved by a CRU-DataPort Technical Support Specialist.

Advance Replacements also require a credit card to secure the product

being replaced. Advance replacements will typically ship within one day of

RMA issue date and authorization. CRU-DataPort will pay outbound freight

and insurance only.

Defective Product Return Beyond 30 Days:

CRU-DataPort products under warranty, but beyond 30 days of the original

purchase date, are subject to repair only. To return product(s) after 30

days, please follow the guidelines below, in addition to the general RMA

guidelines described above in the "Material Return" section.

Prior to returning defective product(s), contact a CRU-DataPort Technical

Support Specialist for problem analysis and replacement approval at 800-

260-9800.

Defective product(s) must be sent freight pre-paid and insured by the

requestor.

Repair replacement product(s) will be return shipped from CRU-DataPort,

freight pre-paid and insured by CRU-DataPort, within three to seven

business days of receipt (depending on quantity & repair type). Please

allow sufficient shipping time to and from locations; allow three business

days for repair. CRU-DataPort ships all repairs via standard UPS ground

unless otherwise agreed to when the RMA is issued.

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