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Administration Guide

Upgrading the BlackBerry Device Software over the

wireless network

Wireless software upgrades

Wireless software upgrades are designed to allow you to manage upgrades of the BlackBerry® Device Software over the

wireless network for the BlackBerry devices in your organization.

You can use the BlackBerry® Enterprise Server to send software upgrade packages to users with BlackBerry devices that

support wireless software upgrades. To receive upgrade requests that you send over the wireless network, or to download,

reject, defer, install, or cancel wireless software upgrades, users are not required to connect their supported BlackBerry

devices to their computers.

Sources of software upgrade requests

Source

administrators of the BlackBerry®

Enterprise Server

BlackBerry device users

wireless service providers

Applications that the wireless software upgrade process supports

The wireless software upgrade process supports BlackBerry® Device Software applications that Research In Motion creates.

It does not support upgrading instant messaging applications or other third-party applications on the BlackBerry device.

During the wireless software upgrade process, as in the wired software upgrade process, if the upgrade process is upgrading

third-party applications on the BlackBerry device, the BlackBerry device deletes all data for third-party applications that

are both designed not to use synchronization and designed to use RIM persistent APIs on the BlackBerry device. The upgrade

process does not delete third-party applications from the BlackBerry device.

Upgrading the BlackBerry Device Software over the wireless network

Description

By default, you can use the BlackBerry Manager to view and send wireless

software upgrade requests to supported BlackBerry devices.

If you permit, BlackBerry device users can request wireless software

upgrades or make cancellation requests using their BlackBerry devices.

If you permit, wireless service providers can search for, send, and monitor

wireless software upgrades using the BlackBerry® Provisioning System

administration web site.