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Chapter 5. Help and support

Frequently asked questions

How do I partition my storage
drive?
What should I do if my computer
stops responding.
What should I do if I spill liquid on
the computer?
Where can I get the latest device
drivers and UEFI/BIOS?

Self-help resources

Use the following self-help resources to learn more about the computer and troubleshoot problems.
Resources
Troubleshooting and frequently asked questions
Accessibility information
Reset or restore Windows
© Copyright Lenovo 2022
Refer to
https://support.lenovo.com/solutions/ht503851
Press and hold the power button until the computer turns off. Then restart the
computer.
1. Carefully unplug the ac power adapter and turn off the computer immediately.
The more quickly you stop the current from passing through the computer the
more likely you will reduce damage from short circuits.
Attention: Although you might lose some data or work by turning off the
computer immediately, leaving the computer on might make your computer
unusable.
2. Wait until you are certain that all the liquid is dry before turning on your
computer.
CAUTION:
Do not try to drain out the liquid by turning over the computer. If your
computer has keyboard drainage holes on the bottom, the liquid will be
drained out through the holes.
• Lenovo Vantage or Lenovo PC Manager
• Lenovo Support Web site at
How to access?
•
•
https://www.lenovo.com/accessibility
• Use Lenovo recovery options.
• Use Windows recovery options.
https://support.lenovo.com
https://www.lenovo.com/tips
https://forums.lenovo.com
1. Go to
https://support.lenovo.com/
HowToCreateLenovoRecovery
2. Follow the on-screen instructions.
1. Go to
https://pcsupport.lenovo.com
2. Detect your computer or manually select your
computer model.
3. Click Diagnostics ➙ Operating System
Diagnostics and then follow the on-screen
instructions.
.
.
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