3Com 3108 Довідковий посібник - Сторінка 2

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3Com 3108 Довідковий посібник
KEY SALES FEATURES
First pure-IP PBX in the market (1998)
Migration-ease; when ready, move to SIP mode
from standard NBX mode call control
Backed by the experience of over 28,000 systems
installed worldwide
Voicemail support for 12 languages/dialects
with localized NBX NetSet
end-user support
for United States English, Latin American
Spanish, Brazilian Portuguese and Italian
Built-in applications
Voice messaging (VM)
Auto-attendant (AA): automated answering service
routes callers through key-pad dialing, "Press '1'
for Sales, '2' for Customer Support..."
Automatic Call Distribution (ACD): call coverage
option with reporting capabilities can ring a phone
or group of phones in a pre-defined pattern
Call Detail Reporting (CDR): graphical reporting
software provides statistical analysis of calls made
and received by the NBX system
Voicemail/Email Integration: feature allows users
to access voicemail messages via their email inbox
Software scalability; grow through licensing
rather than costly hardware upgrades
Feature-rich phone portfolio; match requirements
with nine IP phone model options
Third-party phone integration
Easy installation with plug-and-play recognition
of 3Com IP phones
Easy administration with a single browser-based
interface, NBX NetSet utility, makes individual,
group, or system-wide changes
Virtual tie lines (VTLs) or SIP trunks connect
multisite locations
Gigabit-to-the-desktop performance (3Com 3103
Manager IP Phone)
Ideal for financial, retail, education, law and
insurance industries
Visit www.3com.com for more information about 3Com secure converged network solutions.
3Com Corporation, Corporate Headquarters, 350 Campus Drive, Marlborough, MA 01752-3064
3Com is publicly traded on NASDAQ under the symbol COMS.
Copyright © 2006 3Com Corporation. All rights reserved. 3Com, the 3Com logo and NBX are registered trademarks of 3Com Corporation. NBX NetSet and pcXSet are trademarks of 3Com Corporation. All other company and product names may be
trademarks of their respective companies. While every effort is made to ensure the information given is accurate, 3Com does not accept liability for any errors or mistakes which may arise. All specifications are subject to change without notice.
REASONS TO BUY
Need a
feature-rich, pure IP telephony platform
Require the investment protection of a migration
path to
SIP-based communications
Moving or relocating facilities and want to gain
the
benefits of a secure converged network
Currently have Centrex, a voice service provided
by a service provider, and want a
more cost-
effective, in-house solution
the voicemail port/digital line/station
Outgrown
ports of the organization's key system or PBX
Want to
save money
on toll charges
Need to
(analog or
consolidate trunk connections
digital lines coming into the business) to lower
expenses
Want a
contact center
to improve customer service
and increase professionalism
Current phone system is being discontinued by
the manufacturer and want to
transition to a
(ready to
single, converged voice/data network
evaluate new phone system)
Having
difficulty acquiring parts and phones
a legacy phone system
Phone system lease is expiring
and need to
evaluate a purchase/lease of a new system
Need an
easy-to-manage call center
without a
separate management interface
Having difficulty administering current PBX
party application server
Need to reduce administration burden
and empower
users to control functions such as speed dials,
call forwarding and call coverage options
(1,000 Mbps)
Ready for Gigabit-to-the-desktop
for faster throughput, lower latency and
advanced phone-based applications
Want a
single cable for both voice and data
save money on additional cable runs and ease
installation of IP phone system
ASK CUSTOMERS
Is your current system working and giving you
what you need? Any pain points? Focus on:
Capacity of system (voice messaging and auto-atten-
dant ports)
Staying competitive with new applications, such as
call centers for enhanced customer support
Relationship with current vendor
Are you spending a large part of your communi-
cations budget on moves/adds/changes (MACs)?
Do employees work from home? On the road?
Do you need a single system to provide telephony
services to multiple locations?
Do you anticipate the need for additional office
space? Adding new business locations?
Do you have a need to remotely manage and
maintain systems for multiple offices?
Will you planning a moving to a new location?
Is your current PBX or key system under lease?
If so, when does the lease expire?
Does your current phone system support
worker mobility? Telecommuting?
for
How are the needs of mobile workers within
your office building being supported?
How are calls handled by your customer
support/help desk?
How is your front desk/reception area being
staffed? Is that solution working well?
third-
Does your organization now offer a toll-free or
800 number? If so, how are those services
implemented?
Does your organization need support for a
language other than English?
Will your organization be moving to SIP
trunking sometime in the future?
to
3COM
®
NBX
®
IP TELEPHONY R6.0 | NORTH AMERICA
SPOTLIGHT
3COM VOICE READY STARTER KIT
A comprehensive communications solution for the small-
to-medium business customer with the need for wireless,
IP telephony and switching services. The single SKU
(3CREADYV75-XX) includes the following components
and ships in a single box:
3Com Unified Gigabit Wireless PoE Switch 24
combines Gigabit switching, Power over Ethernet (PoE),
and a wireless controller in a single rack-mount or
table-top unit
3Com NBX V3000 Analog Platform offers an easy-
to-manage turnkey IP telephony solution with built-
in applications
3Com 3103 Manager Phone enables Gigabit con-
nectivity and performance
3Com Wireless 7760 11a/b/g PoE Access Points
(two) provide wireless coverage
Additional 3Com IP phones, connectivity devices and
access points may be added to meet evolving needs.
The 3Com NBX V3000 PoE Bundle now features a
3Com Baseline Switch 2426-PWR Plus and NBX V3000
Analog R6.0 Platform (3CV3000PWRB)
LEARN MORE ONLINE
PARTNER ACCESS:
www.3com.com/partners
pa.3com.com/salestools
Channel partners can use this official communications
web portal to keep informed about 3Com solutions and
programs, including sales updates, pricing, competitive
data, collateral and marketing promotions.
For login or password, visit
www.3com.com/partners/password_services.html
101907-003 02/07