Displays2go DT021TLB Посібник користувача - Сторінка 16
Переглянути онлайн або завантажити pdf Посібник користувача для Монітор Displays2go DT021TLB. Displays2go DT021TLB 18 сторінок. Tabletop kiosk with 21.5” lcd touch screen - android 11 os
• Wi-Fi is not turned on in
settings
• Wi-Fi is not connected to a
network
NO WI-FI
• Low or no signal from the
SIGNAL
router
• Antenna is missing or not
properly attached
• Damaged PC board
PARTS
• Parts missing from product
MISSING OR
• Parts damaged by operator
DAMAGED
• Content format is not
compatible
• Content files are too large
CANNOT
• Port being used is defective
UPLOAD
CONTENT
• App used to play content is
defective
• Android board is defective
• '
up
PRE-
• Software error
INSTALLED
• App is defective
APPS NOT
WORKING
• Android board is defective
NOTE:
Do not attempt to replace or repair circuitry yourself. Contact customer service to schedule a
professional maintenance appointment.
If all the potential solutions have been tested for a particular issue and problems have not been resolved,
'
MediaFolder
incorrectly set
contact a customer service representative for guidance.
• Check that Wi-Fi is turned on in settings
• Confirm that the antenna is in place and pointed upward.
• Check that other devices are receiving the signal. If other
devices are not receiving the Wi-Fi signal, please contact
your internet service provider.
• Unplug or reset the router and wait for 20 seconds. Restart
the router and check.
• Contact a customer service representative for parts missed
during manufacturing (no charge for replacements).
• Contact a customer service representative for parts lost or
damaged by the customer (charge for replacements).
• Confirm content is one of the following compatible formats:
AVI, MPEG4, WMV, MKV, flv, MP3, MP4, MOV.
• Confirm file size is less than available space.
• Check that images, videos, and music are correctly stored in
the 'MediaFolder
• Check that file has successfully transferred to USB and USB
is functioning.
• Contact Displays2go support.
844-221-3388
16
'
folder (see DiViEX instructions).