ARTIST 22 Plus Посібник - Сторінка 16

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"Unload" as per prompts.

Mac:

Go to Go -> Applications, find XP-PenPentabletPro and then click "UninstallPenTablet" as per

prompts.

Linux:

Deb: Enter command sudo dpkg -r XPPenLinux and execute the command;

Rpm: Enter command sudo rpm -e XPPenLinux and execute the command;

Tag.gz: Unzip file. Enter command sudo. Drag install.sh to the window and execute command.

FAQs

1、Computer fails to recognize the device.

a) Check if your computer's USB port used works normally. If not, use

another USB port.

2、Stylus does not work.

a) Make sure you are using the stylus that originally came with your

device;

b) Make sure you installed the driver correctly, and check if the pen

settings of the driver is normal.

3、The drawing software cannot sense the pen pressure while the cursor can

move.

a) Check if the drawing software supports pen pressure;

b) Download the latest driver installation files from XPPen website, and

check if the pen pressure is normal in the driver;

c) Before installing the driver, turn off your antivirus software and graphics

software;

d) Uninstall drivers for other drawing displays/tablets before installation;

e) Restart your computer after the installation is completed;

f) If the pen pressure is normal in the driver (Windows: ensure Windows

Ink is enabled in the pen settings of the driver), run the drawing

software and test it again.

4、Line latency during drawing with the software.

a) Check if the computer configuration (CPU&GPU) meets the

recommended configuration requirements for the drawing software

installed, and optimize related functions via settings according to the

FAQs posted on the official website of the drawing software.