Dog Care EDGE UT01 Посібник із швидкого старту - Сторінка 5
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17. Does the device work on running dogs?
a. The Ultrasonic Dog Trainer does work on dogs that are moving; however, if your dog
runs too far beyond the 25ft range, it won't hear the ultrasonic sound.
b. If other dogs excitedly run towards you, they can hear the sound once within the 25ft
range. If a dog is in a very excited or angry state, it may be that they may ignore the
sound. In some cases the sound may cause a dog to get angrier or even aggressive. In
such a case, it is not recommended to deter the dog by using the product. Instead,
please immediately distance yourself from the irritated dog.
18. Does the dog's size matter?
a. The breed and size do not affect the dogs' sensitivity towards the ultrasound. However,
dogs with different personalities or temperaments react to the sound in different
manners. Also, there are some dogs whose hearing is more sensitive, and they may
react more strongly to the ultrasound. In our studies, 5% of dogs do not react to the
sound.
19. Will it harm my dog's ears/hearing?
a. No, it won't. For those sensitive dogs, the ultrasonic sound may induce a more obvious
reaction from the dog. The owner should comfort and reassure the dog. For most dogs,
the sound simply gets their attention.
b. When you first use the product, please try the train mode to see your dog's response.
20. I feel the noise too. Is that normal?
a. Everyone varies in their perception of ultrasound. In our experiment, about 4% of the
people can sense a weak ultrasonic sound, but it does not harm the human body.
Children or seniors may be more sensitive to sound. Please use caution and curtail use
around children, seniors, or others who may be sensitive to sounds.
b. *Caution: When operating never hold the trainer next to your ear or point it directly at a
person in close proximity.
21. Does it have an impact on cats?
a. In our studies, many cats are insensitive to ultrasonic sound. Only a small portion of cats
have any response to the ultrasound. If your cat has behavioral issues, you can certainly
try this product.
22. Is it waterproof?
a. No, it isn't. Please keep it away from water. Dry it immediately if it gets wet.
23. Can I return it if it doesn't work?
a. Our 1-year warranty allows you to return the product and receive a replacement or a
refund in the case where the product is deemed defective.
b. It would be helpful for our team to know what problems or issues you may have
encountered with using our product. Please let us know any specific problems you may
be having. Please contact our customer service team or go to our official website. Our