Dog Care TC05 Посібник - Сторінка 9
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the diagnosis. I will solve this problem within 24 hours.
We sincerely suggested that for your dog and your safety:
1: When you use the dog training collar, be sure to attached the silicone
caps to the two electrodes.
2:The electrodes donʼt directly touch the dog's skin. The silicone caps
protect the dog from continuous electric shock and makes the dog more
comfortable.
3: Do not wear receiver for more than 8 hours.
4︓In case the shock button is pressed by mistake，please carefully
observe the dog's use.
1.1.2 The remote does not work.
(1)Could you please make sure you have turned on the remote.（the
button is on the left of the remote.）
(2)Please clockwise twist the knob which is on the top left side of the
remote
(3)After the second steps, if the remote screen is still black, Which
indicates the remote is broken.
1.1.3 The remote/receiver's battery is dead.
(1) Could you please tell me How long do you charge it?
(2) Did the receiver overcharged?
(3) Could you please tell us whether the light of receiver is turn on red or
green while it's being charging?
(4)Whether the light blink after it's plugged out from the power source?
Usually, you could charge the receiver about 2-3hours. When the light
turns green, please unplug it in time.
If you charge it for a long time, which will kill the battery.
The receiver couldn't hold battery, this is is battery problem.
We will issue you the replacement within 12 hours after we receive your
reply.
Please offer me your shipping address and order number.