Canon imageFORMULA DR-M160II Service-Handbuch - Seite 30

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Internet Support

The

e-Support Center Web Site

Services and Solutions Division, provides high quality e-Support via the

Internet. This is only available for Canon USA's Authorized Servicing

Dealers or Authorized Servicers.

Canon USA's

Servicing Dealers and Authorized Servicers access to the following

technical support information:

 Proactive notification of new releases, patches, Technical Publications,

and other information via e-mail

 Search for Technical Solutions with the Integrated Knowledge

Management System through natural language query

 Read or download on-line documentation

 Download patches and their Readme files

 Download Firmware and Software Drivers

 Track and Modify logged Cases

 Review all open Cases

 Access to the warranty e-Tag system, and training information.

To access the

Support ID. To register for a Support ID, go on-line to the Canon USA's

Support Center Web

instructions for registration. This service is available at no additional

charge to Authorized Servicing Dealers or Authorized Servicers.

Figure 11 – The Canon e-Support Center Login

imageFORMULA DR-M160II Service Guide

is availble from Canon USA's Engineering

e-Support Center Web Site

e-Support Center Web

Site. Click on the "Register" button and follow the

imageFORMULA DR-M160II Service Guide

is designed to give Authorized

Site, you must first register for a

June 2014

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