Community dSPEC Connect Handbuch zur Fehlerbehebung - Seite 2
Blättern Sie online oder laden Sie pdf Connect Handbuch zur Fehlerbehebung für Aufnahmegeräte Community dSPEC herunter. Community dSPEC 20 Seiten.
Seite druckendSPEC and Resyn Network Overview .................................................................................................................................................. 3
Direct ...................................................................................................................................................................................................... 3
Indirect ................................................................................................................................................................................................... 3
Remote .................................................................................................................................................................................................. 3
Network Tips .............................................................................................................................................................................................. 4
IP Address Tips .................................................................................................................................................................................. 4
Ethernet Cable Tips .......................................................................................................................................................................... 4
Troubleshooting Connections ............................................................................................................................................................... 5
dSPEC(s) do not appear in Resyn.................................................................................................................................................. 5
Resyn reports a socket error while connecting. ..................................................................................................................... 5
Resyn recommends a firmware upgrade when trying to connect. .................................................................................. 5
Resyn reports a dSPEC address is not finalized. .....................................................................................................................6
Resyn reports a dSPEC is not on the local network. ..............................................................................................................6
Resyn reports device already connected. .................................................................................................................................6
Resyn disconnected from a dSPEC or the network. ...............................................................................................................6
Resyn received an error response and disconnected from a dSPEC. ...............................................................................6
I forgot my dSPEC Password. .........................................................................................................................................................6
Suggested Steps for Troubleshooting ................................................................................................................................................ 7
1.
Try to connect ............................................................................................................................................................................ 7
Load and Connect vs. Store and Connect .............................................................................................................. 7
Load and Connect .......................................................................................................................................................... 7
Store and Connect .........................................................................................................................................................9
2. Click Refresh in Resyn ........................................................................................................................................................... 10
3. Verify Ethernet cable connections .................................................................................................................................... 11
4. Verify dSPEC power connections and heartbeat .......................................................................................................... 11
5. Cycle power on the dSPEC(s) (turn off amps first) ...................................................................................................... 11
6. Restart Resyn .......................................................................................................................................................................... 12
7. Restart the Resyn computer ............................................................................................................................................... 12
8. Verify IP Addresses ................................................................................................................................................................ 12
Verify Windows IP Address Configuration .......................................................................................................... 13
Verify dSPEC IP Address Configuration ................................................................................................................ 14
9. Reset the appropriate Windows Network Connection .............................................................................................. 14
Temporarily turn off or disable the Windows wireless adapter ............................................................................................. 15
10. Verify a Windows VPN connection is not acting as the default gateway ........................................................... 16
11. Temporarily turn off all Windows security software and firewalls ..................................................................... 17
12. Temporarily run in Windows in Safe Mode with Networking ................................................................................. 17
13. Verify Windows Security and Firewall Settings........................................................................................................... 17
Firewall Settings .......................................................................................................................................................... 18
14. Verify Windows Power Options ......................................................................................................................................... 18
15. Check for Updates in Resyn ................................................................................................................................................ 19
16. Upgrade dSPEC Firmware .................................................................................................................................................... 19
17. Verify the Resyn Computer Meets Minimum Requirements .................................................................................. 20
18. Contact Community .............................................................................................................................................................. 20
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