Bose Companion 5 Benutzerhandbuch - Seite 23

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Troubleshooting

Problem

System does not

function at all

No sound

Remote control

is inconsistent

or does not work

Unit turns on and off by

itself, or acts erratically

CD does not play

Radio does not work

FM sound is distorted

Sound is distorted

No tape, CD, VCR,

or TV sound

AM251174_03_V.pdf

What to do

• Make sure the power connector is plugged securely into the music center, the Acoustimass

module power cord is plugged securely into the module, the power pack and power

cord are plugged into operating AC wall outlets, and the module power switch is on.

• Be sure to select a source (CD, AM/FM, etc.).

• Unplug the music center power pack for a minute, then reconnect it. This allows the unit to

reset itself after a power surge or power interruption.

• Make sure the audio input cable is connected to the music center SPEAKERS A outputs,

the black connector is fully seated in the music center SYSTEM CONTROL 1 jack, and the

multi-pin connector is firmly seated in the Acoustimass module jack.

• Make sure the module power switch is in the ON position.

• Turn the music center off for ten seconds, then on again, to reestablish communication

between the music center and the speakers.

• Check the connections for any external components. Make sure to select the correct

source for the desired input.

• Check the speaker connections.

• Be sure the CD is placed correctly, label-side up, in the music center, and the cover is closed.

• Increase the volume.

• Check to see if MUTE is lit in the display. Press MUTE on the remote to unmute the sound.

• Disconnect any headphones.

• Connect the FM and AM antennas.

• Check batteries and their polarity (+ and –).

• Operate the remote control closer to the music center.

• Make sure the remote control house code matches the music center code. Follow steps 4-7

on page 19 to match the house code settings.

• Change the house code setting to prevent signals from conflicting with another nearby

Lifestyle

system. See page 19 for instructions on setting the house code.

• Make sure the music center CD cover is closed.

• Check to see if the play symbol

• After pressing the CD key, wait a few seconds before pressing PLAY.

• Check to see if there is a disc in the player, label-side up.

• The disc may be damaged. Try another disc.

• There may be dirt or dust on the laser pickup or on the CD. Clean the CD. Do not touch the

laser pickup.

• The music center cannot play a DVD disc.

• Make sure antennas are connected properly.

• Adjust antenna position to improve reception.

• You may be in an area of weak signal coverage.

• Adjust antenna position to reduce interference.

• Make sure speaker cables are not damaged and the connections are secure.

• Reduce the output level from any external components connected to the music center.

• Check the connections.

• Refer to the component owner's manual.

October 22, 2001

Maintaining Your Lifestyle

in the display is lit.

5 music system