24PetWatch Microchip Reader Benutzerhandbuch - Seite 8

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Troubleshooting

The reader won't turn on.

• Make sure the batteries are inserted correctly with the + and - at the correct

orientation. See page 4.

• If this doesn't solve the problem, try changing the batteries, remembering to

use new, high quality alkaline batteries as replacements.

The reader doesn't detect the animal's microchip.

This could be as a result of any of the following:

• The animal's microchip was out of range while scanning. In order to improve

your chances of successfully locating the animal's microchip, try using either of

the scanning patterns detailed on page 5.

• If the batteries are running low the reader may not have enough power to

complete a successful scan. Try replacing the batteries, remembering to use

new, high quality alkaline batteries as replacements. See page 4.

• Some animals may have more than one microchip implanted. Microchips

implanted close to one other could affect the reader's performance. To improve

the chances of reading one of the microchips successfully, try keeping the

scanner close to the pet's body. Be sure to follow the instructions and scanning

patterns detailed on page 5.

• Metal objects and computer equipment may interfere with the reader, try

scanning the animal away from large objects of this type, such as a metal table.

The reader doesn't detect the animal's temperature.

If after scanning multiple times, the reader only displays the microchip number,

this may indicate that the animal does not have a temperature-sensing chip.