24PetWatch Microchip Reader Panduan Pengguna - Halaman 8

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Troubleshooting

The reader won't turn on.
• Make sure the batteries are inserted correctly with the + and - at the correct
orientation. See page 4.
• If this doesn't solve the problem, try changing the batteries, remembering to
use new, high quality alkaline batteries as replacements.
The reader doesn't detect the animal's microchip.
This could be as a result of any of the following:
• The animal's microchip was out of range while scanning. In order to improve
your chances of successfully locating the animal's microchip, try using either of
the scanning patterns detailed on page 5.
• If the batteries are running low the reader may not have enough power to
complete a successful scan. Try replacing the batteries, remembering to use
new, high quality alkaline batteries as replacements. See page 4.
• Some animals may have more than one microchip implanted. Microchips
implanted close to one other could affect the reader's performance. To improve
the chances of reading one of the microchips successfully, try keeping the
scanner close to the pet's body. Be sure to follow the instructions and scanning
patterns detailed on page 5.
• Metal objects and computer equipment may interfere with the reader, try
scanning the animal away from large objects of this type, such as a metal table.
The reader doesn't detect the animal's temperature.
If after scanning multiple times, the reader only displays the microchip number,
this may indicate that the animal does not have a temperature-sensing chip.
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