ATTO Celerity FC Troubleshooting Guide for Windows
This document describes troubleshooting techniques that can be used to identify
and resolve issues associated with the ATTO Celerity Fibre Channel host
adapter. Some of these techniques may seem simplistic or overly obvious, but
these are the ones that are commonly overlooked and can take several hours of
frustration to find. It is important to only try one technique at a time. While
changing multiple variables may seem to be a time saver, it usually complicates
the troubleshooting process.
A.) Windows Operating Systems
The computer will not boot past its Power On Self Test when the host adapter is
installed.
The host adapter may be improperly seated. Power down the computer and
reseat the host adapter.
Try putting the host adapter in a different PCI slot.
Disconnect any Fibre devices from the host adapter and reboot the computer. If
this resolves the issue, investigate the Fibre cables, SFP's or Fibre target
devices as described in the section below.
If the computer still does not boot, try installing the host adapter in a different
computer. If the host adapter works in the new computer, report this as a
possible interoperability issue between the host adapter and the computer. If the
problem follows the host adapter, replace it with a new adapter.
Verify that the latest version of the computer BIOS is installed. Use caution when
updating the computer's BIOS. A mistake could leave the system in an unusable
state.
The Celerity host adapter is installed in the computer but it does not appear
during the system BIOS scan.
Note: The ATTO Technology banner should appear shortly after booting the
computer.
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Channel Model
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CelerityFC FC42XS CC00
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CelerityFC FC42XS CC01
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ATTO Celerity FC ™
ATTO Technology, Inc. *
**** Press [Ctrl] [F] for Setup Utility ****
I/O Addr Port Dev Func Controlled By
Atto Technology, Inc.
Version 2.50
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Celerity
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Celerity
April 9,2007
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