ATTO Technology ATTO Celerity FC-42XS Troubleshooting Manual

Browse online or download pdf Troubleshooting Manual for Host Adapter ATTO Technology ATTO Celerity FC-42XS. ATTO Technology ATTO Celerity FC-42XS 9 pages. Fibre channel host adapter for windows
Also for ATTO Technology ATTO Celerity FC-42XS: Brochure (14 pages), Specification Sheet (2 pages), Specification Sheet (2 pages), Specification Sheet (2 pages), Selection Manual (1 pages), Comparison Chart (1 pages), Troubleshooting Manual (5 pages), Specification Sheet (2 pages)

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ATTO Celerity FC Troubleshooting Guide for Windows

This document describes troubleshooting techniques that can be used to identify

and resolve issues associated with the ATTO Celerity Fibre Channel host

adapter. Some of these techniques may seem simplistic or overly obvious, but

these are the ones that are commonly overlooked and can take several hours of

frustration to find. It is important to only try one technique at a time. While

changing multiple variables may seem to be a time saver, it usually complicates

the troubleshooting process.

A.) Windows Operating Systems

The computer will not boot past its Power On Self Test when the host adapter is

installed.

The host adapter may be improperly seated. Power down the computer and

reseat the host adapter.

Try putting the host adapter in a different PCI slot.

Disconnect any Fibre devices from the host adapter and reboot the computer. If

this resolves the issue, investigate the Fibre cables, SFP's or Fibre target

devices as described in the section below.

If the computer still does not boot, try installing the host adapter in a different

computer. If the host adapter works in the new computer, report this as a

possible interoperability issue between the host adapter and the computer. If the

problem follows the host adapter, replace it with a new adapter.

Verify that the latest version of the computer BIOS is installed. Use caution when

updating the computer's BIOS. A mistake could leave the system in an unusable

state.

The Celerity host adapter is installed in the computer but it does not appear

during the system BIOS scan.

Note: The ATTO Technology banner should appear shortly after booting the

computer.

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Channel Model

CelerityFC FC42XS CC00

CelerityFC FC42XS CC01

Page 1 of 9

ATTO Celerity FC ™

ATTO Technology, Inc. *

**** Press [Ctrl] [F] for Setup Utility ****

I/O Addr Port Dev Func Controlled By

Atto Technology, Inc.

Version 2.50

Celerity

April 9,2007