Galanz DWUK002W Gebrauchsanweisung - Seite 14
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Before Calling the customer helpline
Reviewing the charts on the following pages may make you be free of calling for service.
Possible Causes
Problem
Fuse blown, or the
circuit breaker
activated
Power supply is
Dishwasher
not turned on
doesn't run
Water pressure
is low
Drain pump
Overflow
doesn't stop
Some audible
sounds are normal
Utensils are not
secure in the
baskets or
Noise
something small
has dropped into
the basket
Motor hums
Suds in
Improper detergent
the tub
Spilled rinse agent
Detergent with
Stained tub
interior
colourant was used
Improper program
Dishes and
flatware
Improper basket
not clean
loading
1 Extremely hard
water
2 Low inlet
temperature
3 Overloading the
Spots and
dishwasher
filming on
4 Improper loading
glasses and
5 Old or damp
flatware
powder detergent
6 Empty rinse agent
dispenser
7 Incorrect dosage
of detergent
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What To Do
Replace fuse or reset circuit breaker. Remove any other
appliances sharing the same circuit with the dishwasher.
Make sure the dishwasher is turned on and the door is
closed securely. Make sure the power cord is properly
plugged into the wall socket.
Check that the water supply is
properly
connected and
the water is turned on.
The system is designed to detect an overflow. When it
does, it shuts off the circulation pump and turns on the
drain pump.
Sound from detergent cup opening.
Ensure everything is secured in the dishwasher.
Dishwasher has not been used regularly. If you do not
use it often, remember to set it to fill and pump out
every week, which will help keep the seal moist.
Only use the recommended dishwasher detergent to
avoid suds. If this occurs, open the dishwasher and let
suds evaporate. Add1gallon of cold water to the tub.
Close and latch the dishwasher, then start the"pre-rinse"
wash cycle to drain out the water. Repeat if necessary.
Always wipe up rinse agent spills immediately.
Make sure that the detergent is one without colourant.
Select a stronger programme.
Make sure that the action of the detergent dispenser
and spray arms are not blocked by large dishware.
To remove spots from glassware:
1 Remove all metal utensils out of the dishwasher.
2 Do not add detergent.
3 Choose the longest cycle.
4 Start the dishwasher and allow it to run for about
18 to 22 minutes, then it will be in the main wash.
5 Open the door to pour 2 cups of white vinegar
into the bottom of the dishwasher.
6 Close the door and let the dishwasher complete
the cycle. If the vinegar does not work: Repeat
as above, using 1/4 cup (60 ml) of citric acid
crystals instead of vinegar.
Combination of soft
Use less detergent if you have soft water and select a
Cloudiness
water and too much
shorter cycle to wash the glassware and to get them
on glassware
detergent
clean.
Use a solution of 1/2 cup of bleach and 3 cups of
warm water to remove the stains by hand.
WARNING
Yellow or
Tea or coffee stains
You have to wait for 20 minutes after a cycle to let the
brown film
heating elements cool down before cleaning interior;
on inside
otherwise, burns will happen.
surfaces
Iron deposits in
Contact a water softener company for further advise
water can cause
an overall film
To clean the interior, use a damp sponge with
dishwasher detergent and wear rubber gloves. Never
White film on
Hard water minerals
use any other cleaner than dishwasher detergent to
inside surface
avoid foaming or suds.
The Detergent
Clogged detergent re
dispenser lid
Clean the detergent from the catch.
-sidue is blocking the
cannot be
catch
closed prop
-erly
Detergent left
Dishes block
Re-load the dishes properly.
in dispenser
detergent Cups
cups
Steam coming through the vent by the
Normal phenomenon
Steam
door latch during drying and water draining.
Black or
Aluminum utensils
have rubbed
gray marks
Use a mild abrasive cleaner to eliminate those marks.
against dishes
on dishes
Water
A small amount of clean water around the outlet on
standing on
This is normal
the tub bottom keeps the water seal lubricated.
the bottom
of the tub
Be careful not to overfill the rinse aid dispenser. Spilled
Overfill dispenser or
rinse aid could cause excessive foaming and lead to
rinse aid spills
overflowing. Wipe away any spills with a damp cloth.
Dishwasher
leaks
Dishwasher
Make sure the dishwasher is level.
isn't level
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