Galanz DWUK002W User Instruction Manual - Page 14

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Before Calling the customer helpline

Reviewing the charts on the following pages may make you be free of calling for service.

Possible Causes

Problem

Fuse blown, or the

circuit breaker

activated

Power supply is

Dishwasher

not turned on

doesn't run

Water pressure

is low

Drain pump

Overflow

doesn't stop

Some audible

sounds are normal

Utensils are not

secure in the

baskets or

Noise

something small

has dropped into

the basket

Motor hums

Suds in

Improper detergent

the tub

Spilled rinse agent

Detergent with

Stained tub

interior

colourant was used

Improper program

Dishes and

flatware

Improper basket

not clean

1 Extremely hard

water

2 Low inlet

temperature

3 Overloading the

Spots and

dishwasher

filming on

4 Improper loading

glasses and

5 Old or damp

flatware

powder detergent

6 Empty rinse agent

dispenser

7 Incorrect dosage

of detergent

What To Do

Replace fuse or reset circuit breaker. Remove any other

appliances sharing the same circuit with the dishwasher.

Make sure the dishwasher is turned on and the door is

closed securely. Make sure the power cord is properly

plugged into the wall socket.

Check that the water supply is

properly

connected and

the water is turned on.

The system is designed to detect an overflow. When it

does, it shuts off the circulation pump and turns on the

drain pump.

Sound from detergent cup opening.

Ensure everything is secured in the dishwasher.

Dishwasher has not been used regularly. If you do not

use it often, remember to set it to fill and pump out

every week, which will help keep the seal moist.

Only use the recommended dishwasher detergent to

avoid suds. If this occurs, open the dishwasher and let

suds evaporate. Add1gallon of cold water to the tub.

Close and latch the dishwasher, then start the"pre-rinse"

wash cycle to drain out the water. Repeat if necessary.

Always wipe up rinse agent spills immediately.

Make sure that the detergent is one without colourant.

Select a stronger programme.

Make sure that the action of the detergent dispenser

and spray arms are not blocked by large dishware.

To remove spots from glassware:

1 Remove all metal utensils out of the dishwasher.

2 Do not add detergent.

3 Choose the longest cycle.

4 Start the dishwasher and allow it to run for about

18 to 22 minutes, then it will be in the main wash.

5 Open the door to pour 2 cups of white vinegar

into the bottom of the dishwasher.

6 Close the door and let the dishwasher complete

the cycle. If the vinegar does not work: Repeat

as above, using 1/4 cup (60 ml) of citric acid

crystals instead of vinegar.

Combination of soft

Use less detergent if you have soft water and select a

Cloudiness

water and too much

shorter cycle to wash the glassware and to get them

on glassware

detergent

clean.

Use a solution of 1/2 cup of bleach and 3 cups of

warm water to remove the stains by hand.

WARNING

Yellow or

Tea or coffee stains

You have to wait for 20 minutes after a cycle to let the

brown film

heating elements cool down before cleaning interior;

on inside

otherwise, burns will happen.

surfaces

Iron deposits in

Contact a water softener company for further advise

water can cause

an overall film

To clean the interior, use a damp sponge with

dishwasher detergent and wear rubber gloves. Never

White film on

Hard water minerals

use any other cleaner than dishwasher detergent to

inside surface

avoid foaming or suds.

The Detergent

Clogged detergent re

dispenser lid

Clean the detergent from the catch.

-sidue is blocking the

cannot be

catch

closed prop

-erly

Detergent left

Dishes block

Re-load the dishes properly.

in dispenser

detergent Cups

cups

Steam coming through the vent by the

Normal phenomenon

Steam

door latch during drying and water draining.

Black or

Aluminum utensils

have rubbed

gray marks

Use a mild abrasive cleaner to eliminate those marks.

against dishes

on dishes

Water

A small amount of clean water around the outlet on

standing on

This is normal

the tub bottom keeps the water seal lubricated.

the bottom

of the tub

Be careful not to overfill the rinse aid dispenser. Spilled

Overfill dispenser or

rinse aid could cause excessive foaming and lead to

rinse aid spills

overflowing. Wipe away any spills with a damp cloth.

Dishwasher

leaks

Dishwasher

Make sure the dishwasher is level.

isn't level