IKEA 004.754.23 Handbuch - Seite 14

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How national regulations apply

The IKEA guarantee gives you specific legal rights, which

cover or exceed all the local legal demands. However, these

conditions do not limit in any way consumer rights de-

scribed in the local regulations.

Scope

For appliances which are purchased in one EU country and

taken to another EU country, the services will be provided in

the framework of the guarantee conditions normal in the

new country. An obligation to carry out services in the

framework of the guarantee exists only if the appliance com-

plies and is installed in accordance with:

the technical specifications of the country in which the

●

guarantee claim is made;

the assembly instructions and safety information in the

●

user manual.

Dedicated customer service for IKEA appliances

Please don't hesitate to contact the IKEA-appointed author-

ised service centre:

to make a service request under this guarantee;

●

to ask for clarification about functions of IKEA appliances.

●

To ensure that we provide you with the best assistance,

please read the installation instructions and/or the user

manual before contacting us.

How to reach us if you need our service

After-sales service

You can find an overview of the telephone numbers for cus-

After-sales service

tomer service and information on spare parts availability at

the end of this document.

Function-relevant genuine spare parts according to the cor-

responding Ecodesign Order can be obtained from Cus-

tomer Service for a period of at least 10 years from the date

on which your appliance was placed on the market within

the European Economic Area.

Availability of spare parts:

Door hinges and door seals, other seals, spray arms, drain

filters, inner support and plastic accessories, such as baskets

and lid. As well as other spare parts, e.g. cutlery drawers,

handles, inserts, holders, fixing sets, insulating plates, locks,

child-proof door locks, rails, housing side parts, Aquastop,

cable connections, Aquastop valves, hinge belts, bearings,

power cords, protective covers, rubber forming parts, ventil-

ation ducts, water storage tanks, actuators, hoses, hose

clamps, display modules, panel boxes, handle strips, per-

spex doors, sump seals, basket rollers, clamps, cutlery bas-

kets, clamps, fixing parts, cup racks, heat exchangers,

threaded screws, flow-through sensors, drain hoses, water

softening systems, regeneration valves, pump sumps,

screws, water switches, heating pumps, drain pumps, pipes,

upper and lower spray arms, fine filters, micro filters, dosing

containers, doors and much more...

To download the full document, visit www.ikea.com

On the final page of this user manual you will find a full list

of authorised service centres selected by IKEA, together with

the relevant national telephone numbers.

To provide you with faster service, please use the

telephone numbers listed in this user manual.

When calling us, make sure that you have the details of the

relevant appliance to hand. These are:

Appliance number (E-No. = 1)

●

Production number (FD = 2)

●

IKEA article number (8-digit code underneath the appli-

●

ance number [E-No.]).

The IKEA manufacturing date is located on the label on

●

the side of the inner door.

This information can be found on the rating plate on the ap-

pliance door.

SAVE THE SALES RECEIPT!

Note: It is your proof of purchase and required for guaran-

tee claims. The sales receipt also shows the IKEA designation

and article number (8-digit code) for each of the appliances

you have purchased.

Do you need extra help?

For any further questions not related to customer service for

your appliance, please contact the hotline of your nearest

IKEA store. Before contacting us, please read the appliance

documentation carefully.