IKEA 004.754.23 Manual - Página 14
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How national regulations apply
The IKEA guarantee gives you specific legal rights, which
cover or exceed all the local legal demands. However, these
conditions do not limit in any way consumer rights de-
scribed in the local regulations.
Scope
For appliances which are purchased in one EU country and
taken to another EU country, the services will be provided in
the framework of the guarantee conditions normal in the
new country. An obligation to carry out services in the
framework of the guarantee exists only if the appliance com-
plies and is installed in accordance with:
the technical specifications of the country in which the
●
guarantee claim is made;
the assembly instructions and safety information in the
●
user manual.
Dedicated customer service for IKEA appliances
Please don't hesitate to contact the IKEA-appointed author-
ised service centre:
to make a service request under this guarantee;
●
to ask for clarification about functions of IKEA appliances.
●
To ensure that we provide you with the best assistance,
please read the installation instructions and/or the user
manual before contacting us.
How to reach us if you need our service
After-sales service
After-sales service
You can find an overview of the telephone numbers for cus-
After-sales service
tomer service and information on spare parts availability at
the end of this document.
Function-relevant genuine spare parts according to the cor-
responding Ecodesign Order can be obtained from Cus-
tomer Service for a period of at least 10 years from the date
on which your appliance was placed on the market within
the European Economic Area.
Availability of spare parts:
Door hinges and door seals, other seals, spray arms, drain
filters, inner support and plastic accessories, such as baskets
and lid. As well as other spare parts, e.g. cutlery drawers,
handles, inserts, holders, fixing sets, insulating plates, locks,
child-proof door locks, rails, housing side parts, Aquastop,
cable connections, Aquastop valves, hinge belts, bearings,
power cords, protective covers, rubber forming parts, ventil-
ation ducts, water storage tanks, actuators, hoses, hose
clamps, display modules, panel boxes, handle strips, per-
spex doors, sump seals, basket rollers, clamps, cutlery bas-
kets, clamps, fixing parts, cup racks, heat exchangers,
threaded screws, flow-through sensors, drain hoses, water
softening systems, regeneration valves, pump sumps,
screws, water switches, heating pumps, drain pumps, pipes,
upper and lower spray arms, fine filters, micro filters, dosing
containers, doors and much more...
To download the full document, visit www.ikea.com
On the final page of this user manual you will find a full list
of authorised service centres selected by IKEA, together with
the relevant national telephone numbers.
To provide you with faster service, please use the
telephone numbers listed in this user manual.
When calling us, make sure that you have the details of the
relevant appliance to hand. These are:
Appliance number (E-No. = 1)
●
Production number (FD = 2)
●
IKEA article number (8-digit code underneath the appli-
●
ance number [E-No.]).
The IKEA manufacturing date is located on the label on
●
the side of the inner door.
This information can be found on the rating plate on the ap-
pliance door.
SAVE THE SALES RECEIPT!
Note: It is your proof of purchase and required for guaran-
tee claims. The sales receipt also shows the IKEA designation
and article number (8-digit code) for each of the appliances
you have purchased.
Do you need extra help?
For any further questions not related to customer service for
your appliance, please contact the hotline of your nearest
IKEA store. Before contacting us, please read the appliance
documentation carefully.
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