Avante FURMDKAVNAH12 Benutzerhandbuch - Seite 11

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Motorised Height Adjustable Desk

Cleaning and Troubleshooting

Some maintenance activities described may be beyond the scope of some users. For
procedures that you are not comfortable with or have the tools, knowledge or experience for,
have the unit serviced by a service centre or qualified technician.

Cleaning

The desk can be cleaned with a soft cloth. Do not use abrasives, solvents or harsh chemicals. Be careful not
to get excessive moisture on the display panel as this may damage it and create an electrical hazard.
Keep the equipment out of direct sunlight to prevent damage to surface finishes.

Troubleshooting

The following information may assist in identifying a problem and rectifying it.
Problem
Desk not responding to
control panel or "E01"
or "E02" shown on
control panel
Slow upward
movement
Motor runs, but no
movement, or
downward only
movement
Desk lowering by itself
or "E03" or "E04"
shown on control panel
Desk continuously
resetting
Desk not moving to
correct pre-set height
"E05", "E06" or "E10"
shown on control panel
"E07" or "E08" shown
on control panel
When to Call for Help
If after resetting the desk that it is still not operational, call an authorised service centre or technician for
servicing.

Specifications

Electrical
Weight Capacity
E&OE
Potential Reason
Correction
A. No electrical supply.
A. Connect unit to mains 240VAC electrical supply and switch
supply ON.
B. Cables not properly
connected.
B. Ensure that motor control module cables are properly
connected and are undamaged.
C. Motor "duty cycle"
exceeded.
C. Wait at least 20 minutes to allow motor to cool before trying
again.
Overloaded.
Ensure that total weight of all items on the desk does not
exceed 80kg.
A. Overloaded.
A. Ensure that total weight of all items on the desk does not
exceed 80kg.
B. Drive links installed
incorrectly.
B. Ensure that the drive links are
drive shaft and gearbox are fully engaged with the drive links.
Overloaded.
Ensure that total weight of all items on the desk does not
exceed 80kg.
Overloaded.
Ensure that total weight of all items on the desk does not
exceed 80kg.
A. Reset required.
A.
B. Settings corrupted.
B. Reset to factory defaults to erase all pre-set heights – press
M and 3 together and hold until the desk beeps twice.
the desk, then
Reset required.
Reset
Poor motor control
Check all connections to and from the motor control module
module connections.
are clean and well connected.
240VAC / 50Hz
80kg
© 2017 Avante
Reset
the desk.
Reset
the desk.
Reset
the desk, then try again.
set pre-set heights
the desk.
installed
so that the motor
Reset
again.
Reset
the desk.
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