Avante FURMDKAVNAH12 Manuale d'uso - Pagina 11

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Motorised Height Adjustable Desk

Cleaning and Troubleshooting

Some maintenance activities described may be beyond the scope of some users. For

procedures that you are not comfortable with or have the tools, knowledge or experience for,

have the unit serviced by a service centre or qualified technician.

Cleaning

The desk can be cleaned with a soft cloth. Do not use abrasives, solvents or harsh chemicals. Be careful not

to get excessive moisture on the display panel as this may damage it and create an electrical hazard.

Keep the equipment out of direct sunlight to prevent damage to surface finishes.

Troubleshooting

The following information may assist in identifying a problem and rectifying it.

Problem

Desk not responding to

control panel or "E01"

or "E02" shown on

control panel

Slow upward

movement

Motor runs, but no

movement, or

downward only

movement

Desk lowering by itself

or "E03" or "E04"

shown on control panel

Desk continuously

resetting

Desk not moving to

correct pre-set height

"E05", "E06" or "E10"

shown on control panel

"E07" or "E08" shown

on control panel

When to Call for Help

If after resetting the desk that it is still not operational, call an authorised service centre or technician for

servicing.

Specifications

Electrical

Weight Capacity

E&OE

Potential Reason

Correction

A. No electrical supply.

A. Connect unit to mains 240VAC electrical supply and switch

supply ON.

B. Cables not properly

connected.

B. Ensure that motor control module cables are properly

connected and are undamaged.

C. Motor "duty cycle"

exceeded.

C. Wait at least 20 minutes to allow motor to cool before trying

again.

Overloaded.

Ensure that total weight of all items on the desk does not

exceed 80kg.

A. Overloaded.

A. Ensure that total weight of all items on the desk does not

exceed 80kg.

B. Drive links installed

incorrectly.

B. Ensure that the drive links are

drive shaft and gearbox are fully engaged with the drive links.

Overloaded.

Ensure that total weight of all items on the desk does not

exceed 80kg.

Overloaded.

Ensure that total weight of all items on the desk does not

exceed 80kg.

A. Reset required.

B. Settings corrupted.

B. Reset to factory defaults to erase all pre-set heights – press

M and 3 together and hold until the desk beeps twice.

the desk, then

Reset required.

Reset

Poor motor control

Check all connections to and from the motor control module

module connections.

are clean and well connected.

240VAC / 50Hz

80kg

Reset

the desk.

Reset

the desk.

Reset

the desk, then try again.

set pre-set heights

the desk.

installed

so that the motor

Reset

again.

Reset

the desk.