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Forwarding a call to another extension

Use this procedure to forward incoming calls to a specified

number.

In the IP Office environment, this feature is supported

using short code dialing. Contact your system

administrator for the list of short codes.

Ensure that the feature is activated by the administrator.

Contact your administrator for details.

1. Press Main menu.

2. Scroll to Features, and press Select.

3. To enable Call Forward feature, scroll to one of the

following options:

• Call Fwd

• Call Forward-Busy

• Call Forward-No Answer

4. Press Select.

5. In the Destination field, enter the number where you

want to forward the incoming calls.

6. Press Save.

The phone generates a confirmation tone and returns

to the Features screen.

7. To disable any of the Call Forward features, go to the

respective screen and press Select.

Managing conference calls

Adding a person to an active call

You can add participants to an active call to set up a

conference call.

Start a call.

1. During a call, on the Phone screen, press More >

Conf.

The phone puts the existing call on hold.

2. To make a call to a participant, do one of the following:

• Dial the phone extension by using the dial pad.

• Call the person from the Contacts list or the

Recents list.

3. When the third participant answers the call, press the

Join soft key.

4. To add another person, press Add and repeat Steps 2

and 3.

Managing contacts

Adding a new contact

Use this procedure to add a contact to the phone. You can

save up to 250 contacts.

1. To open Contacts list, do one of the following:

• Press Contacts.

• Press Main menu, and select Contacts.

2. Do one of the following:

• If your Contacts list is empty, press New.

• If your Contacts list is not empty, press More >

New.

3. Use the dial pad to enter the contact's first and last

name in the corresponding fields.

• Press the number key that corresponds to the letter

or number that you want to enter.

• If the characters are on the same key, pause before

entering the next character.

• To enter a space, press 0.

• Enter the remaining letters or numbers.

• To enter a symbol, press More > Symbol. Use the

navigation arrows to highlight the symbol that you

want to enter and press Insert.

• To delete the last character, press the Bksp soft

key.

4. Enter the extension.

The contact extension can include uppercase and

lowercase letters, numbers 0 - 9, and special symbols,

such as comma (,), plus (+), and dot (.).

5. Press Save.

Searching for a contact

Use this procedure to search contacts from the local

contacts list or enterprise directory. However, in IP Office

environment, you can search for a contact only from the

local contacts list.

1. To search for a contact from the local contacts, do the

following:

a. Press Main menu > Contacts.

The phone displays the message Use dial

pad to search.

b. Press the digits on the dial pad that correspond to

the letters of the name of the person you want to

call. For example, press 764 to search for

someone whose name is Smith.

2. To search for a contact from the enterprise directory,

do the following:

a. On the Phone screen, press Contacts > Search

or press Main menu > Contacts > Search.

b. Use the dialpad to enter the name.

c. Press Search.

To add the contact to the local contacts, press

+Contact.

Managing call history

Call log

Depending on the call type, call log provides the following

information about the last 100 calls on your phone:

• Caller name

• Caller number

• Call time-stamp

• Call duration

Avaya J100 Series IP Phones software version 4.0.3 and

later always encrypts the content of the call log file.

Managing a call record in the Recents list

1. On the Phone screen, press one of the following:

• Main menu > Recents

• Recents

2. Select the number that you want to add or delete.

3. Select Details.

4. Select one of the following:

• +Contact: To add a call record from the call history

menu to the contacts list.

• Delete: To delete a call record from the call history.

Using call related features

Parking and unparking a call

Use this procedure to park the active call and answer the

call from another extension.

This feature is only available in the Avaya Aura

environment.

Your system administrator must activate the feature for

your extension.

In the IP Office environment, this feature is supported

using short code dialing. Contact your system

administrator for the list of short codes.

1. While on an active call, press Main menu > Features.

2. Use the Down Arrow key to go to the Call Park

screen.

3. Press Select or OK.

The phone parks the call.

4. To answer a parked call, press Main menu >

Features.