Avaya J169/J179 IP Phone
Quick Reference
Main Menu
Name
Description
Options & Settings
To change your call
settings, personalize
button labels, adjust
brightness and contrast,
select your ringing
pattern, set up favorites,
assign speed dial
entries, and more.
My Presence
To change your
presence status.
Browser
To access additional
web-based applications.
If your administrator did
not configure the
browser option for your
phone, your phone does
not display the browser
option.
Network Information
To check phone settings
or network settings.
Log Out
To sign off the phone, to
protect your settings, or
to let another user to log
in.
Administration
To access administration
settings.
About Avaya
To display the phone
software version.
Icons
General icons
The following table lists the icons for Avaya J169 IP
Phone and Avaya J179 IP Phone. The icons are similar
for both the phones, except Avaya J169 IP Phone displays
the icons in grayscale and Avaya J179 IP Phone in color.
Issue 1
Icon
March 2018
©
2018, Avaya Inc.
All Rights Reserved.
Description
Microphone is muted.
Missed call on your phone.
Incoming call; indicates you have
answered this call.
Outgoing call; indicates you have
made this call.
The phone has activated the
EC500 feature.
Incoming call alert.
Call is active.
Call is on hold.
Conference is active.
Conference is on hold.
Use the Right or Left navigation
arrow to see more pages/screens/
options.
Pressing - on the Volume button
continuously causes the volume to
turn off. To reinstate volume, press
+ on the Volume button.
Team icon indicating this team
member is available.
Team icon indicating this team
member is busy on a call and
unavailable.
Team icon indicating this team
member is not on a call, but is
forwarding incoming calls.
Table continues...
Icon
Description
Team icon indicating this team
member is busy on a call and is
forwarding incoming calls.
Indicates that the phone is not
connected to the session manager
and is operating in "failover" mode.
Some features might not be
available or work correctly. See the
topic Limited access during failover
for information.
If the appearance line displays the
icon, the icon indicates that the
phone has encountered a failure
and has preserved the media
session until the near user hangs
up. Icon also indicates non-AST
mode.
You have designated this contact or
feature as a "favorite."
The icon shown applies to the
phones with color display. The
EC500 feature is on.
The icon shown applies to the
phones with color display. The
Send All Calls feature is on.
Indicates that the call is using a
wideband codec for excellent voice
quality.
Indicates a low network
performance or presence of local
network issues that might result in
lower call quality.
Indicates that the user enabled the
LNCC feature.
User can control the number of
concurrent incoming calls by using
the Limit Number of Concurrent
Calls (LNCC) feature that changes
the Multiple Call Appearance phone
to a Single Call Appearance phone.
If the user receives an incoming
call when the LNCC feature is
active and the user is already on a
call, the caller gets the busy tone.
Indicates that the SLA Mon
has taken control of the phone.
™
agent
Table continues...
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