Labeling SD & Busy Buttons
1. The Label feature provides the ability to customize the
label (13 characters Maximum regular Feature buttons
and 7-9 Characters for Auxiliary buttons). To do this:
•
Press Menu
•
Select Options & Settings and Depress OK
•
Navigate to Applications Settings and Depress OK
•
Navigate to Personalized Labels and Depress OK
•
Navigate to the SD or Busy button to be labeled
and Depress it
•
Using the Touchtone Dial, enter the desired name
In the New Label field
o Use the More button to receive Soft-Key
options for changing the characters to
Symbols, and Characters:
Abc (Mixed Case, 123 (Numbers),
abc (Lower Case), ABC (Upper
Case)
•
Press Save when finished
•
Observe Backup In Progress, Backup Successful
on the top line of the display indicating that your
changes have been successfully backed up to the
central server. Report any failures to your
Telephone Administrator
Forward an Extension
1. Get Dial Tone on the extension to be forwarded
2. Press *2 and the extension to where the phone will be
forwarded (typically interoffice only)
3. To deactivate forwarded calls, get Dial Tone on the
line that was forwarded
4. Press #22
Note: If your calls are not answered at the forwarded-to
station or if the forwarded-to station is busy, your calls will
be re-directed to your Coverage Path, e.g. to Voice Mail or to
Assistant then Voice Mail.
Telecommuting & Mobility Features
To obtain the following features, please contact the Customer
Care Center:
•
EC500 (Extension to Cellular)
•
IP Softphone
•
Personal Meet-Me Conference (6-Party Maximum)
•
Remote control of EC500, Forwarding, & Send-Calls
Issued January 9, 2009 – JT Massey
Extension Format and Inter-office Dialing:
•
You must dial 5-digits when calling extensions
•
Direct Dial Numbers are:
DIRECT DIAL EXTENSION/5-DIGIT DIAL
404-251-xxxx
404-712-xxxx
770-784-xxxx
404-616-xxxx
404-686-xxxx
404-727-xxxx
404-778-xxxx
Signals & Display Information:
Rings
•
one-short ring
•
one-short tone
•
two-short rings
•
three-short rings
Display Information (Partial Summary)
•
•
•
•
Set ID and Call Log Display
The top of the display provides the Set ID (88049 shown) and
the number of new calls recorded in the log (2-calls shown) in
the left corner
Important Phone Numbers
Customer Care Center – 404-727-2323
Please see
Quick Reference Guides (QRGs) and Detailed Telephone
Instructions
Please see
Mail
9620 IP-Telephone
1-xxxx
2-xxxx
4-xxxx
5-xxxx
6-xxxx
7-xxxx
8-xxxx
a call from another extension
an intercom call
a call from outside the system
a priority call
d
Called party did not answer & Coverage sent the
call to you
f
The call is being forwarded to you
s
Called party has Send-Calls active & Coverage sent
the call to you
rt
The ringing call is a previously parked call that is
returning
http://it.emory.edu/telephones
http://it.emory.edu/voicemail
for other Telephone
for QRGs on Voice
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