Digisol DG-WN3430AC Benutzerhandbuch - Seite 17

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3.2 Troubleshooting

If you encounter any problem when you are using this wireless USB adapter, don't
panic. Before you call your dealer of purchase for help, please check this
troubleshooting table, the solution to your problem could be very simple, and you can
solve the problem yourself.
Scenario
I can't find any wireless
access point / wireless device
in 'Site Survey' function.
I cannot establish connection
with a certain wireless access
point.
The network is slow / having
problem when
transferring
Solution
1. Click 'Rescan' for few more times and see if you
can find any wireless access point or wireless
device.
2. Please move closer to any known wireless access
point.
3. 'Ad hoc' function must be enabled for the wireless
device you wish to establish a direct wireless link.
4. Please adjust the position of USB adapter (you may
have to move your computer if you're using a
notebook computer) and click 'Rescan' button for
few more times. If you can find the wireless access
point or wireless device you want to connect by
doing this, try to move closer to the place where the
wireless access point or wireless device is located.
1. If the SSID of access point you wish to connect is
hidden (nothing displayed in 'SSID' field in 'Site
Survey' function), you have to input correct SSID
of the access point you wish to connect. Please
contact the owner of access point to ask for correct
SSID.
2. You have to input correct passphrase / security key
to connect an access point with encryption. Please
contact the owner of access point to ask for correct
passphrase / security ke y.
3. The access point you wish to connect only allows
USB adapters with specific MAC address to
establish connection.
1. Move closer to the place where access point is
located.
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DG-WN3430AC User Manual