Digisol DG-WN3430AC Manuel de l'utilisateur - Page 17

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3.2 Troubleshooting

If you encounter any problem when you are using this wireless USB adapter, don't

panic. Before you call your dealer of purchase for help, please check this

troubleshooting table, the solution to your problem could be very simple, and you can

solve the problem yourself.

Scenario

I can't find any wireless

access point / wireless device

in 'Site Survey' function.

I cannot establish connection

with a certain wireless access

point.

The network is slow / having

problem when

transferring

Solution

1. Click 'Rescan' for few more times and see if you

can find any wireless access point or wireless

device.

2. Please move closer to any known wireless access

point.

3. 'Ad hoc' function must be enabled for the wireless

device you wish to establish a direct wireless link.

4. Please adjust the position of USB adapter (you may

have to move your computer if you're using a

notebook computer) and click 'Rescan' button for

few more times. If you can find the wireless access

point or wireless device you want to connect by

doing this, try to move closer to the place where the

wireless access point or wireless device is located.

1. If the SSID of access point you wish to connect is

hidden (nothing displayed in 'SSID' field in 'Site

Survey' function), you have to input correct SSID

of the access point you wish to connect. Please

contact the owner of access point to ask for correct

SSID.

2. You have to input correct passphrase / security key

to connect an access point with encryption. Please

contact the owner of access point to ask for correct

passphrase / security ke y.

3. The access point you wish to connect only allows

USB adapters with specific MAC address to

establish connection.

1. Move closer to the place where access point is

located.

DG-WN3430AC User Manual