Cisco 730 Benutzerhandbuch - Seite 33
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Troubleshooting
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First Steps
Try these solutions first if you experience problems with your Cisco Headset 730.
• Make sure your headset is fully charged. See
• Make sure your headset is powered on. See
• Make sure your audio device supports your Bluetooth connection. See
• Disconnect other active Bluetooth devices.
• Increase the volume on your headset or call device. See
• Download Cisco Headsets to your mobile device and run the available software updates. See
• Connect to a different call device. See
• Move your headset closer to your desired call device and away from any potential sources of radio
Targeted Troubleshooting Solutions
If the above steps don't resolve your issue, see the list of troubleshooting scenarios below to identify symptoms
and solutions to common issues. If you're still unable to resolve your issue, contact Cisco support.
First Steps, on page 27
Targeted Troubleshooting Solutions, on page 27
Update Your Headset Firmware, on page 32
Check Your Headset Firmware, on page 32
Your Headset Serial Number, on page 33
Clean Your Headset, on page 34
and Set Up the Cisco Headsets app on Your Mobile Device, on page
interference or obstructions.
C H A P T E R
Headset Power, on page
Turn Your Headset On and Off, on page
Adjust Your Headset Volume, on page
Connect Your Headset to a Bluetooth Device, on page
Cisco Headset 730 User Guide
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Compatible Cisco Call
Devices.
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Download
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