Cisco 730 Benutzerhandbuch - Seite 35

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Troubleshooting

• Connect your headset to an audio source with the USB or 3.5mm cable.

• Turn off any audio enhancement features on your device or music app.

• On your device:

My Headset is On but has No Sound

Try these steps if you can't hear any sound in your headset.

• Check the volume level on your headset.

• Ensure that the audio output on your device is set to Cisco Headset 730.

• Turn off music or hold a call on other active sources.

• Reboot your headset.

• If you are listening to music:

• Make sure your headset is within 30 feet (9 meters) of your intended device.

People Can't Hear Me Well

Try these steps if the microphone on your Cisco Headset 730 doesn't pick up your voice:

• Make sure that your headset faces forward on your head. If you wear your headset backwards, the

• Turn Bluetooth off then on again.

• Delete your headset from the list of connected Bluetooth devices and reconnect your headset.

Manage Your Bluetooth Connections in the Cisco Headsets

Use the USB-C

Cable, on page 8

Use the 3.5 mm Audio

Cable, on page 9

• Press Play on your device to make sure audio is playing.

• Play audio from content stored directly on your device.

Turn Your Headset On and

Off, on page 4

Manage Your Bluetooth Connections in the Cisco Headsets

Alternate Between Active Bluetooth

microphones won't work properly.

App, on page 6

Sources, on page 7

Cisco Headset 730 User Guide

My Headset is On but has No Sound