Cisco 2501 - Router - EN Konfigurationshandbuch - Seite 3
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Available 24 hours a day, 7 days a week, CIO provides a wealth of standard and value-added
services to Cisco's customers and business partners. CIO services include product
information, software updates, release notes, technical tips, the Bug Navigator,
configuration notes, brochures, descriptions of service offerings, and download access to
public and authorized files.
CIO serves a wide variety of users through two interfaces that are updated and enhanced
simultaneously—a character-based version and a multimedia version that resides on the
World Wide Web (WWW). The character-based CIO (called "CIO Classic") supports
Zmodem, Kermit, Xmodem, FTP, Internet e-mail, and fax download options, and is
excellent for quick access to information over lower bandwidths. The WWW version of
CIO provides richly formatted documents with photographs, figures, graphics, and video,
as well as hyperlinks to related information.
You can access CIO in the following ways:
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WWW:
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Telnet:
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Modem: From North America, 408 526-8070; from Europe, 33 1 64 46 40 82. Use the
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For a copy of CIO's Frequently Asked Questions (FAQ), contact
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Contacting the Technical Assistance Center
If you are a system administrator and need personal technical assistance with a Cisco
product which is under warranty or covered by a maintenance contract, contact Cisco's
Technical Assistance Center (TAC) at 800 553-2447 or 408 526-7209, or send an e-mail
message to
network problems) is available 24 hours a day, 7 days a week.
When you contact the TAC for help, have the following information ready:
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Chassis serial number
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Maintenance contract number
http://www.cisco.com.
cio.cisco.com.
Emergency technical assistance (for network-down or severe
Configuring the Cisco 2500 Series Access Server 4-3
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