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CIO serves a wide variety of users through two interfaces that are updated and enhanced
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World Wide Web (WWW). The character-based CIO (called "CIO Classic") supports
Zmodem, Kermit, Xmodem, FTP, Internet e-mail, and fax download options, and is
excellent for quick access to information over lower bandwidths. The WWW version of
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Contacting the Technical Assistance Center
If you are a system administrator and need personal technical assistance with a Cisco
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network problems) is available 24 hours a day, 7 days a week.
When you contact the TAC for help, have the following information ready:
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Chassis serial number
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Maintenance contract number
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Emergency technical assistance (for network-down or severe
Configuring the Cisco 2500 Series Access Server 4-3
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