Motorola MDM9000 Kurzreferenz-Handbuch - Seite 8

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Symptom

ActiveSync

fails.

Dial-out fails

Possible Cause

A partnership was not

established with the

host computer.

Host computer is not

selected in the

ActiveSync window on

the mobile computer.

Modem RAS

connection not

allowed by host

computer.

Mobile computer or

modem was

disconnected from the

telephone line while

ActiveSync was in

progress.

Synchronization

occurred, but the

session is configured

to close immediately

after synchronization

is complete.

Location setting is

incorrect.

Incorrect server

phone number.

Pulse dialing not

supported for country.

MDM9000 Modem

Action

Establish a partnership with the

host computer as described in the

mobile computer's Product

Reference Guide.

Select a host computer in the

ActiveSync window, and perform

setup as described in the Product

Reference Guide.

Select RAS connection in the host

computer (File - Connection

Settings window). Refer to the

ReadMe files located in the

Microsoft ActiveSync folder on the

host computer.

Disconnect the modem cable for

30 seconds to hang up the local

telephone connection. Close any

open windows on the mobile

computer and any modem

connections.

Verify the setting of the When

manually synchronizing

disconnect when complete

checkbox by tapping Start -

ActiveSync - Tools - Options -

Schedule tab.

Verify Dialing Locations. Verify

Dialing Patterns are correct for the

current location. For example,

enter 'G' in the For local calls, dial:

field to dial directly, or '9,G' if the

telephone system requires dialing

'9' first to access an outside line.

Verify the connection phone

number in the Connecting window.

Use a connection within a

tone-dialing system.