Xerox 3635MFP - Phaser B/W Laser Quick Use Manual - Seite 37

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Auch für Xerox 3635MFP - Phaser B/W Laser: Eigenschaften (1 seiten), Broschüre & Specs (8 seiten), Handbuch für Auswerter (17 seiten), Freiwillige Vorlage zur Barrierefreiheit von Produkten (10 seiten), Spezifikationen (4 seiten), Service-Handbuch (14 seiten), Service-Handbuch (39 seiten), Software-Upgrade (5 seiten)

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Xerox 3635MFP - Phaser B/W Laser Quick Use Manual

Troubleshooting

A variety of situations can effect the quality of your output. For optimal

performance, ensure the guidelines in the User Guide are followed. The

documentation and the fault messages on the machine help you to locate and

resolve a problem easily.

Some problems can be resolved by switching off and switching on your device.

Wait approximately 20 seconds before switching the machine ON. If after

rebooting your machine the problem has not been resolved, have a look at some

of the areas below to identify solutions.

Problem

The machine will not

power on

Documents will not

feed through the

Document

Feeder

The machine will not

print from a

workstation

Cannot send an

E-mail

Paper jams

Cannot fax a

document

quick use guide

• Check to see that the machine is not in Low Power Mode as

indicated by the green light on the Control Panel. Touch the

User Interface screen to re-activate.

• Check to see that the power cord is correctly installed.

• Press the ON/OFF button to ON (I).

• Ensure that all staples or paper clips have been removed from

the originals.

• Ensure the document feeder is not overloaded. Max. 50 docu-

ments.

• Ensure that the edge guides are adjusted to touch the sides of

the originals.

• Make sure that an active network cable is connected to the

workstation.

• Check that the Network Setup is correct. Refer to Connecting to

the Network on page 10.

• Check if the machine is connected on the network as a printer.

• Check that E-mail is enabled. Refer to E-mail Setup on page 14.

• Load the paper in the paper trays with the seam side of the

paper up.

• Load the paper in the Bypass Tray with the seam side down.

• If the paper curls excessively, flip the paper over in the applica-

ble paper tray.

• Use paper from a fresh package.

• Ensure your machine is connected to a working telephone line

and check for a dial tone.

• Check that Fax is enabled. Refer to Fax Setup on page 16.

Solution