Figure 4.Top View: PIR Lens Coverage
As indicated in Figure 4, the camera coverage area is narrower than the PIR coverage area. When installing, mount
sensor where subjects are likely to be centered in or across PIR and camera field of view.
TROUBLESHOOTING
General Troubleshooting Steps
• Verify Module Signal Strength
• Verify Image Sensor RF Signal Strength: The signal strength must be above 30% for the sensor to function
properly.
• Verify Images Service Plan: Image capture functionality depends on the customer's service plan. Be sure the proper
Image Sensor service plan is selected.
Enrollment
• Verify Sensor is Receiving Power: After inserting batteries, the sensor LED should illuminate or flash within 10
seconds.
• Verify Sensor is Not Communicating with Another Network: If the sensor has been previously enrolled in a different
system or daughterboard, delete the sensor from the system and hold the sensor reset button for 10 seconds to
clear the sensor from old network before attempting to enroll the sensor in a new network. The sensor cannot be
cleared if it is currently communicating with its network. In this case the sensor must be deleted from the system
first through the control panel or remote command.
Sensor Non-Responsive
• Verify Range: Under the "Image Sensor Setup" menu, scroll to "Image Sensor Settings," select the sensor and
verify under "Signal" that the sensor is registering a strong signal. If signal strength is low, move non-responsive
https://answers.alarm.com/Installation_and_Troubleshooting/Image_Sensor/DSC_PowerSeries_Neo_Image_Sensor/DSC_PowerSeries_
Updated: Tue, 17 Apr 2018 13:46:31 GMT
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