GRDIAN ARC-4K Manual del usuario - Página 17

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Troubleshoot | Page 15

TROUBLESHOOTING

FAQs

The videos are blurry on playback. Why is my videos blurry?

Please make sure to remove and clean any debris found on the camera's lens. If

the issue persists, contact our support team to have your camera lens refocused or

replaced.

My camera is not loop recording

Please use the SanDisk Max Endurance memory card.

Is the ARC-4K suppose to get this hot?

It is normal for the ARC-4K to get hot when left in direct sunlight. This will not affect

its performance.

Do I need a hardwire kit to use the Parking Mode Feature?

Yes, it is generally recommended to use a hardwire kit to use the Parking Mode

Feature. A hardwire kit protects your vehicle from battery drainage.

How do I remove the magnetic mount?

The magnetic mount uses 3M VHB tape. The VHB tape is a very strong adhesive. We

highly recommended using our Clear Film Mount Protector. The Clear Film Mount

Protector is a removable clear film that makes it easy to peel away your mount

without leaving any residue.

How do I view my videos?

The fastest and easiest way to view all of your recorded content is to view it on the

computer. Easily plug in your microSD into a compatible source and view all the

files on the computer.

What media player do you recommend?

You can either use our free-to-use HIT GPS Player or VLC media player. VLC is free

to download at

https://www.videolan.org/