Galaxy Aqua 9000 XP Manual de instrucciones de instalación

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SERVICE POLICY

In the unlikely event of a product breakdown during the guarantee period
you should contact our Service and Repair Helpline who will be able to assist
SERVICE POLICY
with the repair and advise of the best course of action to be taken.
SERVICE POLICY
Please DO NOT remove the product prior to making this call as this may
In the event of you needing to contact the Galaxy Customer Service Department,
In the event of you needing to contact the Galaxy Technical Hotline, the following
invalidate your guarantee.
the following procedure should be followed:-
procedure should be followed:-
Service Tel: 0844 372 7766 or email [email protected]
Before telephoning the Galaxy Customer Service Department you
Before telephoning the Galaxy Technical Hotline you should ensure
1
1
1
Before telephoning the Galaxy Technical Hotline you should ensure
should ensure that you have the model number, power rating, serial
that you have the model number, power rating, serial number and
that you have the model number, power rating, serial number and
number and date of purchase.
date of purchase.
date of purchase.
The Galaxy Customer Service Department will be able to inform you
2
The Galaxy Technical Hotline will be able to inform you whether the
2
2
The Galaxy Technical Hotline will be able to inform you whether the
whether the fault can be rectified by the provision of a replacement
fault can be rectified by the provision of a replacement part or an on
fault can be rectified by the provision of a replacement part or an on
part or an on site visit by a Qualified Service Engineer.
site visit by a Qualified Service Engineer.
site visit by a Qualified Service Engineer.
If a service call is booked, you or a representative must be present
If a service call is booked, you or a representative must be present
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3
3
If a service call is booked, you or a representative must be present
during the Engineers visit.
during the Engineers visit.
during the Engineers visit.
A charge will be made where a call under the terms of the guarantee
A charge will be made where a call under the terms of the guarantee
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4
4
A charge will be made where a call under the terms of the guarantee
has been booked and a failure was not product related, or an engineer
has been booked and a failure was not product related, or an engineer
has been booked and a failure was not product related, or an engineer
arrives and is not able to gain access.
arrives and is not able to gain access.
arrives and is not able to gain access.
If the product is no longer covered by the Guarantee, a charge will
If the product is no longer covered by the Guarantee, a charge will
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5
5
If the product is no longer covered by the Guarantee, a charge will
be made for the site visit and for any parts supplied.
be made for the site visit and for any parts supplied.
be made for the site visit and for any parts supplied.
Technical Hotline
Technical Hotline
Customer Service Department
Telephone: 0844 372 7766 Fax: 0844 372 7767
Telephone: 0844 372 7766 Fax: 0844 372 7767
Telephone: 0845 600 5111 Fax: 01489 773053
9.00 am - 5.00 pm Monday to Friday
8.00 am - 5.30 pm Monday to Friday
9.00 am - 5.00 pm Monday to Friday
7300059 (B)
XP
Pumped Instantaneous
Electric Shower
Installation Instructions
IMPORTANT!
This Step-by-Step guide should be given to the customer
after installation and demonstration.