Galleon SIGNALCLOCK V2 Manual de instalación y uso - Página 18

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HELP

Use this section to troubleshoot common problems.

CONDITION

NO ACTIVITY ON THE DISPLAY

THE CLOCK SHOWS INCORRECT TIME

CLOCK FLASHES 'NO SYNC' ONCE EVERY 60

SECONDS

CLOCK CYCLES: ----

DETERMINE THE IP ADDRESS OF THE CLOCK

If you are unable to resolve your issue, please contact Galleon Support. Contact details can be

found in the "Support and Maintenance" section of this manual.

www.galsys.co.uk

galleonsupport.com

SIGNALCLOCK V2 Manual

SOLUTION

Verify that the network port is capable of

supplying Power over Ethernet (PoE). Reboot the

clock by disconnecting the Ethernet cable,

counting to five and reconnecting the cable.

If the minutes past the hour are correct and the

hour is incorrect, verify the Time Zone and

Daylight Saving Time settings on these pages.

The time server is either improperly configured or

unreachable. If you have pointed your clock to a

public time server, see page 10 for reasons why

that time server might be unreachable.

There is no DHCP server on the network or the

security settings on your DHCP server are

preventing the clock from obtaining an IP

address.

Disconnect the network cable and count to five.

Reconnect the network cable and watch the

digital clock face for the IP address.

TEL:

+44 (0) 121 608 4433

FAX:

+44 (0) 121 608 4477