Galleon SignalClocks Manual de instalación y uso - Página 12

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TROUBLESHOOTING

Use this section to quickly troubleshoot minor issues or common problems.
For any further support, please contact us using our Support Website, which can be found at:
galleonsupport.com

CONDITION

The digital clock face is dark
The clock shows incorrect time
A 'dhcp' message is shown on the digital clock
face
Determine the IP Address of a clock
The digital clock face shows '----'
www.galsys.co.uk
galleonsupport.com
PoE Digital Clock

SOLUTION

Verify that the network port is capable of
supplying PoE Power. Reboot the clock by
disconnecting the data cable, counting to five,
and reconnecting the cable.
If the minutes past the hour are correct, verify
the Time Zone and Daylight Saving Time
settings.
The clock has failed to receive an IP address
from the DHCP Server. Contact your IT
Administrator regarding the DHCP Service.
Disconnect the network cable and count to five.
Replace the network cable and watch the digital
clock face.
Record the IP Address and location.
The Time Server is either not properly specified
or is unreachable
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TEL:
+44 (0) 121 608 4433
FAX:
+44 (0) 121 608 4477