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12. Additional References
This section references the Avaya and Plantronics documentation that are relevant to these
Application Notes.
The following Avaya product documentation can be found at http://support.avaya.com.
[1] Administering Avaya Aura™ Communication Manager, Release 5.2, Issue 5.0, May 2009,
Document Number 03-300509.
[2] Avaya IP Softphone Release 6.0 User Reference, Issue 1, May 2007.
[3] Avaya IP Agent Release 7.0 Installation and User Guide, Issue 1.1, August 2007.
[4] Avaya one-X® Communicator User Reference, November 2009.
The following Plantronics product documentation can be found at http://www.plantronics.com.
[5] Plantronics Blackwire™ C420 headset Quick Start Guide, 2009.
[6] Plantronics Blackwire™ C420 headset User Guide, 2009.
JC; Reviewed:
SPOC 9/14/2010
Solution & Interoperability Test Lab Application Notes
©2010 Avaya Inc. All Rights Reserved.
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