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12. Additional References

This section references the Avaya and Plantronics documentation that are relevant to these

Application Notes.

The following Avaya product documentation can be found at http://support.avaya.com.

[1] Administering Avaya Aura™ Communication Manager, Release 5.2, Issue 5.0, May 2009,

Document Number 03-300509.

[2] Avaya IP Softphone Release 6.0 User Reference, Issue 1, May 2007.

[3] Avaya IP Agent Release 7.0 Installation and User Guide, Issue 1.1, August 2007.

[4] Avaya one-X® Communicator User Reference, November 2009.

The following Plantronics product documentation can be found at http://www.plantronics.com.

[5] Plantronics Blackwire™ C420 headset Quick Start Guide, 2009.

[6] Plantronics Blackwire™ C420 headset User Guide, 2009.

JC; Reviewed:

SPOC 9/14/2010

Solution & Interoperability Test Lab Application Notes

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PlantronicsC420