Dell XPS 18 Manual del usuario - Página 38

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Network problem

Problems

No wireless

connection

Slow Internet

connections

38 │

Troubleshooting

Possible causes

Your computer is

not able to properly

access a wireless

signal.

The signal strength is

not strong enough.

Possible solution

1 Check if the wireless

radio is on. See

Enabling/Disabling

Wi-Fi.

2 Move closer to the

wireless access point.

3 Reset the wireless

router if using a private

network.

4 Open the browser

to view the landing

page if using a public

network, and follow the

instructions given by

the public network.

5 Try another wireless

connection.

1 Move your computer to

a different location for

better signal reception.

2 Contact your Internet

Service Provider.