Dell XPS 18 User Manual - Page 38

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Dell XPS 18 User Manual

Network problem

Problems
No wireless
connection
Slow Internet
connections
38 │
Troubleshooting
Possible causes
Your computer is
not able to properly
access a wireless
signal.
The signal strength is
not strong enough.
Possible solution
1 Check if the wireless
radio is on. See
Enabling/Disabling
Wi-Fi.
2 Move closer to the
wireless access point.
3 Reset the wireless
router if using a private
network.
4 Open the browser
to view the landing
page if using a public
network, and follow the
instructions given by
the public network.
5 Try another wireless
connection.
1 Move your computer to
a different location for
better signal reception.
2 Contact your Internet
Service Provider.