Problems Related to One-Touch Individual Keys /
Group Keys
Problem
A one-touch individual
key or group key
cannot be edited or
deleted.
You wish to delete or
edit an individual key
but do not know which
group key it is stored
in.
You wish to delete or
edit a group key but
do not know which
program key it is
stored in.
Point to check
If the key is an individual key, is the key
included in a group?
Is the key being used in a reserved
transmission or a transmission in
progress?
Is the key included in a program key?
Has your administrator enabled a
function that prevents editing/deleting?
Are multiple group keys stored?
Are multiple program keys stored?
Solution
Remove the key from the group and then edit or delete
the key.
➞ System Settings > "Address Control" > "Direct
Address / Program" > "Amend/Delete"
Wait until the transmission is finished or cancel the
transmission and then edit or delete the key.
Remove the key from the program and then edit or
delete the key.
➞ System Settings > "Address Control" > "Direct
Address / Program" > "Amend/Delete"
If your administrator has enabled "Default Address
Setting" (on the machine) or "Inbound Routing Settings"
(in the Web pages), editing/deleting will not be possible.
Check with your administrator.
If multiple group keys have been stored, print the Group
List in "Sending Address List" in the system settings.
The list will show where the key is stored.
➞ System Settings > "List Print (User)" > "Sending
Address List" > "Group List"
If multiple program keys have been stored, print the
Program List in "Sending Address List" in the system
settings. The list will show where individual and group
keys are stored.
➞ System Settings > "List Print (User)" > "Sending
Address List" > "Program List"
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