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Problems Related to One-Touch Individual Keys /

Group Keys

Problem

A one-touch individual

key or group key

cannot be edited or

deleted.

You wish to delete or

edit an individual key

but do not know which

group key it is stored

in.

You wish to delete or

edit a group key but

do not know which

program key it is

stored in.

Point to check

If the key is an individual key, is the key

included in a group?

Is the key being used in a reserved

transmission or a transmission in

progress?

Is the key included in a program key?

Has your administrator enabled a

function that prevents editing/deleting?

Are multiple group keys stored?

Are multiple program keys stored?

Solution

Remove the key from the group and then edit or delete

the key.

➞ System Settings > "Address Control" > "Direct

Address / Program" > "Amend/Delete"

Wait until the transmission is finished or cancel the

transmission and then edit or delete the key.

Remove the key from the program and then edit or

delete the key.

➞ System Settings > "Address Control" > "Direct

Address / Program" > "Amend/Delete"

If your administrator has enabled "Default Address

Setting" (on the machine) or "Inbound Routing Settings"

(in the Web pages), editing/deleting will not be possible.

Check with your administrator.

If multiple group keys have been stored, print the Group

List in "Sending Address List" in the system settings.

The list will show where the key is stored.

➞ System Settings > "List Print (User)" > "Sending

Address List" > "Group List"

If multiple program keys have been stored, print the

Program List in "Sending Address List" in the system

settings. The list will show where individual and group

keys are stored.

➞ System Settings > "List Print (User)" > "Sending

Address List" > "Program List"