Cisco SPA-500 Series Manual del usuario - Página 4

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Cisco SPA-500 Series Manual del usuario

Using the Call Features of the Cisco SPA-500 Series

Placing a Call

There are 3 options available to place a call using either another extension, or local/long distance
number:
Lift the handset, dial the number and press the "dial" soft key.
Dial the number and press the "dial" soft key to use the speaker phone.
Press the headset (if using a headset), dial the number and press the "dial" soft key.

Answering a Call

There are 3 options available to answer a call.
Lift the handset.
Press the "Speakerphone" key.
Press the "headset" key if using a
headset.

Ending a Call

Hang up the Handset.
Press the active Line (usually in Red)

Do Not Disturb

To enable Do Not Disturb hit the "dnd" soft key
To disable Do Not Disturb hit the "-dnd" soft key

Call Forwarding

To start forwarding:
Press the "cfwd" soft key and enter the number you would like to forward to and press "dial".
To stop forwarding:
Press the "-cfwd" soft key.

Blind Transferring

This feature allows you to transfer a call without speaking to the person you are transferring to.
While on the call, press the "right navigation" button then press the "bxfer" key (this
will place the caller on hold).
Dial the 4 digit extension or the local/long distance number to which you want to
transfer the call.
Press the "dial" soft key to transfer the call.

Warm Transferring

This allows you to speak to the person you are transferring to prior to transferring the call.
While on the call, press the "xfer" key (This will place the caller on hold).
Dial the 4 digit extension or the local/long distance number to which you want to
transfer the call and press "dial".
When the second line rings, wait for the party to answer the call, announce the caller
press "xfer" again to connect the two parties.
Hang up or end the call.
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