Cisco SPA-500 Series Manuale d'uso - Pagina 4

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Using the Call Features of the Cisco SPA-500 Series

Placing a Call

There are 3 options available to place a call using either another extension, or local/long distance

number:



Lift the handset, dial the number and press the "dial" soft key.



Dial the number and press the "dial" soft key to use the speaker phone.



Press the headset (if using a headset), dial the number and press the "dial" soft key.

Answering a Call

There are 3 options available to answer a call.



Lift the handset.



Press the "Speakerphone" key.



Press the "headset" key if using a

headset.

Ending a Call



Hang up the Handset.



Press the active Line (usually in Red)

Do Not Disturb

To enable Do Not Disturb hit the "dnd" soft key

To disable Do Not Disturb hit the "-dnd" soft key

Call Forwarding

To start forwarding:



Press the "cfwd" soft key and enter the number you would like to forward to and press "dial".

To stop forwarding:



Press the "-cfwd" soft key.

Blind Transferring

This feature allows you to transfer a call without speaking to the person you are transferring to.



While on the call, press the "right navigation" button then press the "bxfer" key (this

will place the caller on hold).



Dial the 4 digit extension or the local/long distance number to which you want to

transfer the call.



Press the "dial" soft key to transfer the call.

Warm Transferring

This allows you to speak to the person you are transferring to prior to transferring the call.



While on the call, press the "xfer" key (This will place the caller on hold).



Dial the 4 digit extension or the local/long distance number to which you want to

transfer the call and press "dial".



When the second line rings, wait for the party to answer the call, announce the caller

press "xfer" again to connect the two parties.



Hang up or end the call.

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