Ricoh SP C420DN-KP - Aficio Color Laser Printer Manual de configuración rápida - Página 7
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HotSpot Printer Quick Setup Guide
No.
Issue
3
Service
status reads:
[PrinterOn x.x
InternetDown]
(Note: To check
service status,
press [?] on
HotSpot keypad)
•
Confirm that there is Internet connectivity from another device (e.g.,
computer, laptop, etc.) by using the same Ethernet cable and physical port
connection.
•
Confirm that there are no authentication requirements for accessing the
Internet (e.g., username/password, "click here to connect" messages, etc.
•
Ping or HTTP the HotSpot Printer's IPv4 Address. For the IPv4 Address, print
a Configuration Page from the device control panel (as featured in section 1d).
•
Contact your IT department or ISP (Internet Service Provider) to confirm that
the TCP/IP settings used by the HotSpot Printer are valid.
•
Has DHCP been disabled? If so, static DNS values must be entered.
About DHCP
The HotSpot Printer's default DHCP setting is "On", in order for the DHCP
Server to automatically assign an IP Address, Subnet Mask, Gateway Address
and DNS Address. If, for example, the printer is turned off and moved to a new
location, with DHCP set to "On, " as shown below, the correct network settings
are automatically assigned.
Setting Name
Auto-Obtain (DHCP)
IPv4 Address
Subnet Mask
Gateway Address
The problem arises when the printer settings are changed to DHCP "Off" and an
IP Address is manually assigned. If DHCP is "Off, " then the IP Address, Subnet
Mask, Gateway Address and DNS Address must be manually set. If any of these
addresses are set incorrectly or omitted, then the printer will not be able to
communicate with the PrinterOn Server and vice versa. This typically results in
an "Internet Down" error message on the printer's LCD Panel. With the Internet
Down error, users are able to submit jobs to the PrinterOn Server, receive their
release code but, the job never downloads to the Printer because the printer can't
communicate over the Internet.
Action
Value
On
011.022.033.044
000.000.000.000
000.000.000.000